activation

Hi, my PD Pro subscription just got renewed yesterday. As I saw PD14 has been released I updated. In PD's activation window I see 2 "available" licenses. One is a valid (which is correct). When I double-click that license, PD is about to get activated but complains about activating an...

I purchased an activation key through onthehub at my university and I was given an activation key. Installed parallels desktop 13 for mac and put in the activation key, and it keeps saying "this key cannot be used to activate Parallels Desktop" What did I do wrong, and what can I do to fix this?

To start, here's the config. iMac Pro 3.2 Ghz Xeon, 32GB RAM, 8GB Radeon Pro Vega 56, High Sierra 10.13.4 Win10 Bootcamp VM 8GB RAM, 2GB video memory assigned, scaled graphics, 3D disabled (at the moment), Vertical sync o. Parallels Desktop 13 for Mac Pro Edition V 13.3.0 (43321) After the 1803...

I was told that you don't have to buy a new licence if you have a "Permanent subscription". Which we have: So i upgraded and when asked to entered my old licence key, which was accepted with a green tick mark: However after submitting the licence it was rejected as invalid. This is quite...

I have just purchased a new MacBook Pro which is to consolidate my previous iMac and older MacBook Pro. When attempting to activate I get the message that I have reached the maximum number of activations. How do I get my activation count reset? Regards

I have a Parallels Desktop Pro subscription (in my 3rd year). I've attempted to run up parallels this evening and have needed to reregister/activate. I"ve logged into my account, through the application, it's identified my subscription key etc... and is now insisting I enter a key from a...

TL; DR: I am trialling parallels and I went through a full weekend of resolving hard disk corruption and reinstalls of windows due to parallels not handling things very well. Despite this, I am not quite ready to abandon parallels, but would very much like to see some solutions to known...

Hello, I bought a 145€ Windows 10 Home edition from the microsoft website, and installed it in parallels desktop. I had to format my Mac, I reinstalled parallels, reinstalled Windows 10, but can't reactivate it: when I enter the license key, I have the 0xC004C008 error code saying my copy of...

I just bought two new licences for Parallels Desktop 13. I installed this on two of my Macs, putting in the licence for each. On the first Mac, it told me that my purchase includes a licence for Parallels Toolbox, and I duly installed that. On the other Mac I did the same thing, but for some...

I recently bought a new Macbook Pro and transferred my old computer to the new one without a hitch using Time Machine; Parallels worked fine. That computer ended up having battery issues and I've now bought another new Macbook Pro. I'm in the process of setting everything up, but despite signing...

Hi! I have a new-to-me mac and am unable to use my parallels license on the new machine. How can I deactivate the license on my old machine? Thanks!

I purchased a key for Parallels Desktop 12 and the activation key is marked with a green check mark, however when I activate it the following message appear: This product could not be activated because your activation key is invalid for this version of Parallels Desktop. How can this issue be...

Hello, I have a real problem. Over the years, I have bought countless versions of Parallels. Currently I have only 3 computers with 4 different MacOS systems and on all different Parallels versions (2x9, 1x11, 1x13Pro). Because 3 got an operating system update and I moved my Pro subscription to...

Mac: MacBook Pro 2016 2TB Parallels version 12.2.1 (41615) Upon a new installation of my Mac and Parallels I can no longer activate my Windows getting error: 0cx004c008 When I do a search in Google I get only on result pertaining to a downgrade from Windows 8 to 7. My guess is this is an error...

Hi, Please disable the currently active key for PD version 10 on the backend. Thanks

Edit: It's Parallels 11, not 10. Thanks I am having the same issues as others. I am trying to migrate to a new Mac and want to deactivate on my old device. I am getting the Unable to confirm the product license. error. I saw in other threads to run prlsrvctl activate-license-online in...