activation

  1. N

    Unable to Activate Windows 10 Pro in Parallels 16 on Mac OS Catalina/Big Sur

    I purchased a Windows 10 Pro license from a 3rd party vendor (not MS) and have been completely unable to activate my copy of Windows 10 Pro. The vendor has had me try multiple licenses, and none of them work. We are at our wits' end. The message I get from Windows is that my license is...
  2. E

    Request: Purge activations for license key

    Hello. I am kindly requesting that all of the registered activations, related to my Parallels 10 license be deleted/refreshed/purged. The license is attached to the email on this account. I have not used the license in several years & no longer have access to the machines that they were...
  3. D

    Parallels Desktop for Mac does not activate with valid key

    Hi everyone! I have tried searching the forums for a solution on this one, but it seems this is a new issue. I recently erased my Mac and did a fresh macOS Big Sur installation. Parallels was the first thing I wanted to install. When I try to activate the installation, it gives me a message...
  4. K

    I have a valid license for a legacy version

    Hi I got a new Mac and transferred all my data with the migration assistant. If I open up parallels it says that my license is used. If I then klick "activate on this Mac" I get the response, that the product license cannot be confirmed and that I reached the maximum amount of activations for...
  5. M

    Trying to reactivate Tools; won't take my key

    To save space, I removed Parallels Toolbox and now want to reactivate it. I selected and ran "reinstall tools" but could not find a way to run the program. I then searched for and ran the exe file, which asked me for my key. When I entered it (copy & pasted from my registered products), I got...
  6. Y

    Activation limit reached; hardware replacement

    After switching to a new Mac (Replacement by apple due to hardware issues) parallels tells me that the activation limit is reached. I can't solve the Problem like it is stated in KB124042 and KB123958. I also don't have access to the old laptop since it was a replacement. Its really frustrating...
  7. S

    (De-)activating Parallels Desktop license on two computers

    As Parallels does not allow 2 or more apps concurrently enabled I thought about using this procedure. Can someone tell me if I can move Parallels Desktop between my iMac and my MacBook and vice versa repeatedly? Maybe even several times a day when I switch from my desktop to the garden...
  8. M

    This license has reached its activation limit and can no longer be used to activate new product copi

    I have Product key for Parallels Desktop for Mac 12. When I am trying activate I am getting below error. "This license has reached its activation limit and can no longer be used to activate new product copies." I am trying on my new Macbook Pro. Unfortunately I sold my old Macbook before signing...
  9. J

    License reached its activation limit. Can not transfer to my new mac

    Parallels Desktop on the new Mac keeps saying that I've reached my activation limit , even though I signed out of Parallels Desktop and uninstalled it from the old Mac. Currently I have no licenses in use, but Parallels Activation behaves as if I do. Parallels Desktop 14 for Mac macSO 10.15.4...
  10. C

    Can't signout parallels from old macbook

    Hi, I've sold my old macbook. and i have no access to remove the activation key on my old macbook. is there a way to reset the activation key? Please help! Thank you
  11. D

    Migrating to new Mac activation failure

    I tried to move my Parallels Desktop v15 license to my new mac. Restarting PD did not make PD accepting the old license. prlsrvctl activate-license-online ended up with "Unable to confirm the product license. You have reached the maximum number of activations..." Can my license be reset?
  12. R

    Parallells 11 Key Reset

    Good afternoon! I'm in the process of switching to a new Mac, and even though I've signed out, and uninstalled Parallels 11 on my old Mac, I am unable to activate on my new one. Can you please assist? Thank you!
  13. L

    Having trouble activating on a new Mac

    Hi there, I recently got my MacBook Pro back from a repair, which involved having the entire logic board (including the SSD) replaced with a new one. In the meantime, I had Parallels Desktop installed on the Mac mini I have at work, as a temporary machine to run my VMs on. Following the advice...
  14. B

    Cannot activate Parallels 11 on my new Mac. Please help!

    Hi, I am having trouble activating my Parallels 11 on my new Mac. I sold my old mac and did not sign out on there before selling it. I reset it completely and sold it. I am unable to activate on the new Mac now. Can you please help me? Please let me know if you need any further information...
  15. B

    Re-activation on an existing VM

    I have been running Parallels 8 since 2013. Last week when I opened parallels it asked for my activation code. I sill have it. If i re-activate is it going to delete my existing VM and all associated files???
  16. H

    Microsoft Dev essentials 3 month sub

    Hi i am trying to active a license from MSDN, I follow all the links and type in all details and get this message; Great news! Your free 3-month subscription to Parallels Desktop for Mac Pro Edition included with Microsoft Visual Studio Dev Essentials is on its way. Your email confirmation and...
  17. M

    Windows 10 activation issues with Boot Camp and Parallels

    I have Windows 10 Pro installed on Boot Camp on my MacBook Pro. Yesterday, I downloaded the 14 day trial of Parallels. I tried the feature where I can run my Boot Camp Windows within Parallels (without importing it to Parallels). When using Windows within Parallels, Windows reports that it is...
  18. Z

    Unable to activate after renewal

    Hi, my PD renewed itself automatically yesterday. However, when I restarted my mac and opened PD, it asked me to activate my PD. The activation just failed as it said "You have entered an upgrade key. Please confirm it with a key from the previous version." But I only have one key in my account...
  19. M

    Can't activate parallels toolbox.

    I can't activate parallels toolbox. When I enter a key, it says the key is in use. I haven't change my machine. I just upgrade to Mac OS Mojave recently. "Activate on this machine" option doesn't work. Please help. + Parallels support system doesn't work. I chose Telegram option for support...
  20. Bertrand

    Problem with Windows10 activation in Parallels

    Hello, On my MacBook Pro, I first installed Windows10 pro on boot camp partition then I activated Windows after I launched it directly on Boot Camp. Then, I installed Parallels Desktop (Version 14.0.0) and I configured a virtual machine using Windows10 installed on Boot Camp. After several...
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