Unable to confirm the product license. Parallels 10

R

RobertC17

Bit poster
Edit: It's Parallels 11, not 10. Thanks

I am having the same issues as others. I am trying to migrate to a new Mac and want to deactivate on my old device. I am getting the
Unable to confirm the product license. error. I saw in other threads to run
prlsrvctl activate-license-online in terminal, but I get
Unable to confirm the product license. Please activate the product first. I then tried running it as a trial to get it to activate and I now get "
Unable to confirm the product license. Trial activations cannot be confirmed. Please activate the product with a full key."
 
Last edited:
RobertC17 said:
Edit: It's Parallels 11, not 10. Thanks

I am having the same issues as others. I am trying to migrate to a new Mac and want to deactivate on my old device. I am getting the
Unable to confirm the product license. error. I saw in other threads to run
prlsrvctl activate-license-online in terminal, but I get
Unable to confirm the product license. Please activate the product first. I then tried running it as a trial to get it to activate and I now get "
Unable to confirm the product license. Trial activations cannot be confirmed. Please activate the product with a full key."
Click to expand...
Hi @RobertC17, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!
 
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