Need to move license for parallels desktop 10 to new mac

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ppobozy said:
Hi,

Please disable the currently active key for PD version 10 on the backend.

Thanks
Click to expand...
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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I have Parallels desktop 10 on an old machine that will not boot up due to my daughter throwing a cup of water on the keyboard.
How do get PD 10 running on my new laptop. When I enter the activation key on the new laptop it says it is already used on another computer. The original computer is now dead.
 
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Hi @GregC7 , we have made the necessary changes.
Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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Arun@Parallels said:
Hi @GregC7 , we have made the necessary changes.
Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...
Thanks for the prompt reply. Using the terminal command it worked!
 
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haydn said:
Hi

I need to license my copy of Parallels 10 on a new Mac as my old one was stolen. please could you reset the key.
Click to expand...
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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Hello, I am in same situation, upgraded my laptop, and now can't activate it again. Can you please disable the last activation under this email address ?
Thanks,
 
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Hi @MuratY1 .
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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Hi @AlanA5 ,
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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Hi team

I am having the same issue, moved computers and didnt realise I needed to deactivate the older one (the OS was wiped completely so I cant deactivate). Can you please do this at your end.
 
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Hello @AnthonyW4, We have made the necessary changes, please follow the below steps to activate the Parallels Desktop.
1. Quit Parallels Desktop.

2. Open Terminal (Finder > Applications > Utilities > Terminal.app)

3. Execute the command: prlsrvctl activate-license-online
 
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