activation

I just bought Parallels and registered my email with a new strong password. The mail and password seem to be valid. I tried logging in from the app. First issue. Login fails, with a very generic "Network error" messsage" (not useful). As instructed, I try the link provided. Pass the first login...

The support team has not responded for 2 weeks. I'm complaining. I bought a new Macbook. I have parallels desktop 18 as one time. So I can't activation. My key must reset. So I have putted ticket. What a disgrace this is ?? I loved parallels until yesterday, but I can't even say that the...

Dear Sirs, I bought Parallels yesterday because an app I would need to use pretty much daily (a railway reservation system) will only run in Windows, incl Windows virtual machines. I have never used Windows, and I have few Macs, and I have been using Apple laptops/desktops machines in the past...

I have just purchased a new MacBook Pro and am trying to activate parallels toolbox on my new device. When prompted to deactivate my account on the old MacBook and activate the account on this MacBook I say yes. It then says that I cannot do that because I have reached a registration limit. I am...

Hi, I've just changed to a new MacBook and need to activate Parallels 16 on it from old one. But it keeps saying "The license has reached its activation limit and can no longer be used to activate new product copies.". Please reset and transfer my key to the new Mac.

Hi, after seeing all of the posts about the end of life for the old activation server and the issues with legacy version activations (at least up to V11) I am asking one of the parallels support people who might be here to answer a 2-1/2 part question (preferably before the Black friday Sales...

Deactivated old VM Windows 10 pro for Intel license in subscription management. Created new VM Windows 11 pro ARM with Parallels 18 on new MBP Apple M2 silicon, macOS Sonoma 14.1. Updated to Parallels 19. Tried to activate conforming https://kb.parallels.com/en/114051 Windows 11 pro ARM...

I currently switched to a new Mac (Apple silicon, M2), and just installed Parallels 19 with Windows 11. My old data from old laptop has been migrated with Windows 10, which is not supported by a new machine. Therefore, I installed Windows 11 and obviously, now I have an activation issue...

Hello. I am planning to drop my mac back to factory settings (basically total cleanup). Will I have to buy new key for the same piece of hardware again or can I re-use the key I bought for this device?

Hello, I have a subscription and am trying to use Toolbox on Windows (I use Virtualization on Mac) and am getting a message that Toolbox has been activated on 3 different machines and needs an additional license. I assure you, there is one machine with it, and only one. Can I have my...

On the "Activate Parallels Toolbox" screen I get the message, "The license server doesn't accept your product license." It says below that, "You can also use a Parallels Desktop subscription key or an activation key for Parallels Desktop v14 or later." I am using the license key for my Parallels...

Dear all, there are already at least 2 similar threads with the same topic but without any solution so far. I just completely reinstalled my iMac mid2011 from scratch (after reformatting the drives). I used the latest OSX supported for that model which is 10.13.6 High Sierra (where Parallels 11...

What kind of piss poor programming is this? License activation limit?! Just deactivate my old device! I'm so glad I didn't upgrade to 17.x (which has been pushed on me) or 18. I paid for a license. I should not have any hinderance in using that license. No matter how many times I have to...

OK, I've bought numerous versions of Parallels Desktop over the years, I just bought Parallels 18 a couple of weeks back. However, this thread is on an old version issue I am facing. I am trying to install Parallels 11 on an older Mac, for which I have bought a licence a few years ago. The...

I have been running Windows XP under Parallels for years. On Monday (after several power outages) the Windows XP installation on my Mac OS Ventura asked me to activate it and then shows a window entitled 'Activate Windows' without any contents. I have contacted Parallels support and they...

I am unable to activate Parallels Desktop for Mac Business Edition on my new MacBook Pro. The error dialog I get is "Unable to activate Parallels Desktop.", Please verify that you have entered the activation code correctly... At first I tried to use the same activation code as I had used on my...

So I got Parallels for my MacBook Air M1 (2020) with the 14-day free trial and it has ended so I am going to buy a physical copy of Windows 11 to use Parallels on. Before I buy it, I want to know if I still have to pay Parallels even if I use the product key to run Windows and I also want to...

As I am switching from my old Intel MacBook Pro to Intel Mac Pro, I don't know if I can simply transfer the Windows PVM file to new Mac without needing to reactivate Windows. Will I be able to perform the transfer hassle-free?

Hello! background: bought Parallels (V11?)in 2016 for a macbookPro 2.5GHz, 16Gb ram. Feb 2022, I upgraded the mac operating system from ..ahhh ..the "sand dunes" version to the current Mojave version- (an OS upgrade is something i don't do often). When I tried to fire up Parallels, a message...

The license has been used to activate Parallels Toolbox on 3 different Macs. To activate Parallels Toolbox on this Mac, you must purchase an additional license. HELP!