"Your Product Activation Key Reached Its Activation Limit..."

[Gamesurgeon]

Hello,

I am facing an issue activating Parallels 9 on a newly purchased Macbook Air. I'm a software engineer, and I change computers every few months depending on the job at task. I've never been able to "deactivate" my parallels activation on any of these previous computers since there is no option to do so; however, I re-format these computers before selling them (if they're mine), or the company to which the laptop belongs does so (note: I uninstall my programs on these computers before handing them back). This way, my software licenses are used only by me.

Long story short: I switch computers a lot because my job requires it, and now Parallels is yelling at me because I activated my license too many times. I have yet another new computer for work, and I cannot activate Parallels on this machine.

I've been using Parallels for a number of years, and buying another license is not an option. I will undoubtedly continue to have to switch computers at least once a year. If that means contacting customer support once a year, I'm fine with that. However, I can't find a phone number or email address to contact, so any help from a representative would be much appreciated...

I cannot request a trial license either, since it keeps showing an exclamation mark next to my email address. I'm effectively unable to use the software I paid for.

Thanks,

 

[Meenakshi@Parallels]

Thanks, Meena! I activated successfully now!

You're welcome. Please get back to us for any further queries. Thanks!

 

[A.M]

Hi, I have two active licenses. I only want one of them deactivated to allow for moving the lincese to another (newer) macbook.
This is for a parallels 10 desktop install. please assist in deactivating the license .
-thanks

 

[Meenakshi@Parallels]

Hi, I have two active licenses. I only want one of them deactivated to allow for moving the lincese to another (newer) macbook.
This is for a parallels 10 desktop install. please assist in deactivating the license .
-thanks

Hello A.M, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks!

 

[A.M]

Hello A.M, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks!

Awesome, thank you!

 

[Meenakshi@Parallels]

Awesome, thank you!

You're welcome. Please get back to us for any further queries. Thanks!

 

[jo_3]

Hey, I'm having the same issue migrating. Logged out and everything on old machine. Please reset.

This sucks.

 

[Shathish@Parallels]

Hello @jo_3 We have made the necessary changes, please try to activate now. Thanks, Shathish

 

[Hasle]

With Parallels Desktop 11 for Mac in French ""Your product license has reached the activation limit.""
Why ? I bought Parallels 3, 4, 5, 6, 11, it's too mutch, too expensive when you don't like Windows.
Parallels said it's a permanent license ! True ?

" Impossible de confirmer la licence du produit. "
" Vous avez atteint le nombre maximum d'activations disponibles pour votre clé d'activation (http://www.parallels.com/fr/eula). Veuillez acheter une nouvelle licence de produit. "

 

[prashantm1]

I also am having this activation limit problem when attempting to install parallels.

 

[NicholasL3]

Hi I am having this same issue. I had an older MacBook Pro in which the logic board failed and I didn't have the opportunity to sign out.

 

[IngoS1]

hi, where is to desactivate a computer to use parallels desktop on another machine, i have several machines but only one license hence want to change that.
once it was working by quitting the app and/or switching off a machine but no it seems not to work like that anymore
any help will be appreciated, preferredly over email, thanks

kind regards

ingo

 

[PaulChristopher@Parallels]

With Parallels Desktop 11 for Mac in French ""Your product license has reached the activation limit.""
Why ? I bought Parallels 3, 4, 5, 6, 11, it's too mutch, too expensive when you don't like Windows.
Parallels said it's a permanent license ! True ?

" Impossible de confirmer la licence du produit. "
" Vous avez atteint le nombre maximum d'activations disponibles pour votre clé d'activation (http://www.parallels.com/fr/eula). Veuillez acheter une nouvelle licence de produit. "

Hi @Hasle, we have made few changes to the key settings. Please restart Parallels Desktop to reactivate the same key. Thanks!

 

[PaulChristopher@Parallels]

I also am having this activation limit problem when attempting to install parallels.

Hi @prashantm1, we have sent a private message. Please check and reply to us and we will help you in the activation limit!

 

[PaulChristopher@Parallels]

Hi I am having this same issue. I had an older MacBook Pro in which the logic board failed and I didn't have the opportunity to sign out.

Hi @NicholasL3, we've made the necessary changes, it should work now!

 

[parallelso]

I have been changing setups and need to have the activation count reset again. This is for Parallels Desktop 8.

History summary: My original laptop started malfunctioning, i then replaced it with a similar used laptop. I then upgraded to a faster used laptop. That laptop had issues so i have replaced it with another used laptop. I need the activation count reset for this latest laptop. Hopefully this is the last time i will need to change laptops for a while. Thank you

 

[Arun@Parallels]

Hi @parallelso , we have made the changes. Please try to activate it now.

 

[iciconnect]

I now have a Mac Pro that I will be using until I or it dies. Could I please have access to my Parallels 11 Lease Key so that I could run Parallels on it. Right now it's says I need to purchase another but I have no other machine that I own. Nor was it left on any machine I leased. Your help greatly appreciated. Thank you!

 

[Hemnath@Parallels]

I now have a Mac Pro that I will be using until I or it dies. Could I please have access to my Parallels 11 Lease Key so that I could run Parallels on it. Right now it's says I need to purchase another but I have no other machine that I own. Nor was it left on any machine I leased. Your help greatly appreciated. Thank you!

Hello Bruce_Hooper. We have made some changes to the license key. Please quit Parallels Desktop now, launch it again and re-attempt the activation.

 

[ChrisN5]

Hello!
I recently had my logic board replaced on my MacBook Pro and I cannot access Parallels 10. It says the maximum number of activations has been reached. This is the only computer that has Parallels and need access to quickbooks. Any help would be appreciated!

Thank you!

 

[Meenakshi@Parallels]

Hello ChrisN5, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks!