"Your Product Activation Key Reached Its Activation Limit..."

G

Gamesurgeon

Bit poster
Hello,

I am facing an issue activating Parallels 9 on a newly purchased Macbook Air. I'm a software engineer, and I change computers every few months depending on the job at task. I've never been able to "deactivate" my parallels activation on any of these previous computers since there is no option to do so; however, I re-format these computers before selling them (if they're mine), or the company to which the laptop belongs does so (note: I uninstall my programs on these computers before handing them back). This way, my software licenses are used only by me.

Long story short: I switch computers a lot because my job requires it, and now Parallels is yelling at me because I activated my license too many times. I have yet another new computer for work, and I cannot activate Parallels on this machine.

I've been using Parallels for a number of years, and buying another license is not an option. I will undoubtedly continue to have to switch computers at least once a year. If that means contacting customer support once a year, I'm fine with that. However, I can't find a phone number or email address to contact, so any help from a representative would be much appreciated...

I cannot request a trial license either, since it keeps showing an exclamation mark next to my email address. I'm effectively unable to use the software I paid for.

Thanks,
 
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arielh1 said:
Hi. I Have this problem. During activation the system tells me: "Your Product Activation Key Reached Its Activation Limit...". Could you please help me.
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Hello, we have sent you a personal message, please provide us with your Parallels Desktop license key, so that we can resolve the issue for you. Thanks.
 
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Hello. I've been using Parallels Desktop 10 on my Mac for years. Today, when I attempt to run it I'm getting a notice asking me to activate and when I enter the license #, I get a message saying there is an activation timeout. I also get a timeout message when entering the prlsrvctl activate-license-online command from a Terminal window. What is the resolution? Thank you.
 
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JeffA3 said:
Hello. I've been using Parallels Desktop 10 on my Mac for years. Today, when I attempt to run it I'm getting a notice asking me to activate and when I enter the license #, I get a message saying there is an activation timeout. I also get a timeout message when entering the prlsrvctl activate-license-online command from a Terminal window. What is the resolution? Thank you.
Click to expand...
Hello, we have sent you a personal message, please provide us with your Parallels Desktop license key, so that we can resolve the issue for you. Thanks.
 
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