Cannot change registered email address because old one is now deleted.

AnnaC4 said:
Hello, same problem here. I want to change my mail address but I have no access to the old one. Could you help me? Thank you very much.
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Hi, we've received your reply:

Since my parallels desktop will expired on 11-11-2019, please tell me how
can i change my registered email asap. Thank you for kind help.

Please reply us with the additional details via the private message.
 
AnnaC4 said:
Hello, same problem here. I want to change my mail address but I have no access to the old one. Could you help me? Thank you very much.
Click to expand...
We've checked your email and didn't find any keys in c*****@l**s.e**.h*
Did you register it here? If yes, please provide us with your key via the pm.
Thanks in advance.
 
The email address I have registered for Parallels Desktop for Mac is now defunct. This was due to an upgrade issue from time warner to spectrum. I tried to change the email address listed on my profile, but cannot do this because it tells me to respond to an email sent to my OLD email address -- and I can't access this any more.
My old Email address is stev*****[email protected]. Please change it to macpcw******[email protected]. I have uploaded my parallel desktop 13 invoice that I received Jan 2018. Will you notify me at my new email about making the change?
 

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Hi, similar problem, different objective. I want to delete my Parallels account and all records. But to start this process, I must validate using an email sent to my long ago deleted Gmail account. Catch 22! Please, Parallels, just delete me! Or tell me how to go about this. My registered email is long dead. I have not used Parallels in many years. I just want your system purging of all records. Surely, this is my right...I mean without lots of bureaucratic hurdles? Thank you & regards, Michael
 
I have the same issue - the email on file is for an organization that no longer exists. Please let me know how I can get the key transferred to my personal account.
 
MichaelO14 said:
Hi, similar problem, different objective. I want to delete my Parallels account and all records. But to start this process, I must validate using an email sent to my long ago deleted Gmail account. Catch 22! Please, Parallels, just delete me! Or tell me how to go about this. My registered email is long dead. I have not used Parallels in many years. I just want your system purging of all records. Surely, this is my right...I mean without lots of bureaucratic hurdles? Thank you & regards, Michael
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Hello, p,ease check this KB article in order to remove your Parallels Account.
 
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I'm in the same situation. My original email address is no longer valid and I need to purchase a renewal. I'd like to update the original email to my current. Please help. Thanks
 
Steve25 said:
I'm in the same situation. My original email address is no longer valid and I need to purchase a renewal. I'd like to update the original email to my current. Please help. Thanks
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Hi, could you provide us with your old and new email address please?
Please reply us back via the private message.
 
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