Cannot change registered email address because old one is now deleted.

[CarloC3]

Hello. I have the same problem. My previous business email is no longer active, I need to transfer my license to my personal email address.
How can do this? Thanks a lot

 

[Adeboye Adeotan]

Hello. I have the same problem. My previous business email is no longer active, I need to transfer my license to my personal email address.
How can do this? Thanks a lot

Hello,
We have sent you a private message to request for additional information to proceed further with your request.
Thank you.

 

[KennethR9]

Same problem, awaiting DM...

 

[KennethR9]

Same problem, awaiting DM...

So, yeah, parallels was created with my old company account, I want to keep the licence if possible, how do we proceed?

 

[Parallels User]

>>> Message has been deleted by the user <<<

 

[JulianD6]

I have the same problem. I no longer have access to my email and my licenses are not moving to my new computer.