Cannot change registered email address because old one is now deleted.

ManfredB6 said:
I have the same problem. How can I correct this? Please help! Thanks.
Hello.
The email account with which I registered in Parallels (ma******bh.org) has died and I can not access my account.
I have re-registered with my new account (this is where I write: man*******@gmail.com) but the confirmation emails are still being sent to my old account to which I no longer have access because it does not exist.

Can you as admin change the email address in my original account? Old: mail******mbh.org,
New: manfred.*********gmail.com

and combine the two accounts?

Please respond to my new address manfre********gmail.com.
thanks
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Hi, all of your keys has been transferred to your new account. Also please check the issue with confirmation, you will receive it now. Please check and let us know how it works.
 
MarkA18 said:
I have sent a number of messages today trying to resolve the catch 22 issue of not being able (to at first login) and then change my email address because I must confirm the change on a deleted email account. Why is that sensible?
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Hi, could you please share more issue details with us?
 
JungJ1 said:
i have the same issue. please help me.
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Hi, we need a bit more info. Could you please provide me with your license key and email which you would like to use for the key registration?
I'll send you a private message, please reply on it with the requested info.
 
Hello. I need help. I changed computer recently and I do not have an access to my old email I used to log on parallels. I have license key with original box. Thanks.
 
MateuszG1 said:
Hello. I need help. I changed computer recently and I do not have an access to my old email I used to log on parallels. I have license key with original box. Thanks.
Click to expand...
Hi, please send me via the private message your key, old and new email, which you would like to use now.
 
Hello, same problem here. I want to change my mail address but I have no access to the old one. Can you help me? Thanks.
 
Hello, I have the same problem. I want to change my mail address but I have no access to the old mail address. can you PM me with what I need to do, I suspect you will get me to create a new account and you just transfer all the keys over, right??
 
AnJellyCue said:
Hello, I have the same problem. I want to change my mail address but I have no access to the old mail address. can you PM me with what I need to do, I suspect you will get me to create a new account and you just transfer all the keys over, right??
Click to expand...
Check your inbox please
 
Hello, same problem here. I want to change my mail address but I have no access to the old one. Could you help me? Thank you very much.
 
Hello, I am having the same problem. I do not have access to my old email address and need to update but I won't let me update without sending an email. Thx.
 
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