license error

Hello everyone, I'm experiencing an issue with my Parallels licenses and would appreciate any help. In March 2025, I purchased 4 Parallels licenses and successfully activated them on 4 devices. Recently, in March 2026, I received an email confirming the renewal of these licenses for another...

Hi I purchased the Two Year License and had it working on my M1 Mac for about a month. However I need to move the License to an Intel Mac for work that required a x64 system. I followed the Parallels guide on transferring my License and it didn't work, and it just shows that my License is...

Hello. Once again, my Toolbox license renews, and I get billed. However, it seems too much to ask for Toolbox to actually recognize the renewal. When is anyone there ever going to care enough about this to fix it? I once thought that paying for a commercial product would eliminate the search...

I have an active subscription and all license keys I used to activate the fresh install are listed in my account. However, I am getting the following error: This license key is associated with another Parallels account. Please sign in using this account and try again. Also, my subscription...

Hi I bought two Licens of the Parallels Toolbox for Windows. A couple of Weeks or already Months ago it have been started to make problems with the licens. At the moment i can only activate Parallels Toolbox on one Computer at the same time. If i wanne activate it on my other computer, it says...

Hey guys, so I'm here to ask for some help. My father gave me his parallels account, which was installed on his macbook air. I am now trying to install it on my iMac. The license is for Parallels 17. I was able to download it and to insert the license but in the end, once it takes the...

I got a new Mac a while back and haven't been able to use Toolbox. I would like to use it. I have the license key and it is working for regular Parallels, but not the toolbox app on the same computer. I do not have the old computer ay longer and I am not using this on any other machines. Please...

When I try to transfer my parallel license to a new computer, it returns error with "old license can not accept by license server". Now I can not use parallel both new and old computer, how to fix the error?

Hello, I have a new M1 Max MacBook (running MacOs 12.1) that will replace my older MacBook, however I can't activate Parallels on my new laptop. Please see ticket that I opened yesterday 3245439 Error message: "This license has reached its activation limit and can no longer be used to activate...

I purchased a permanent (upgrade) license on March 2, 2021. However, I am getting the error: "This license key is already registered in a different account" when I try to install it on a new computer, or even checking the account on the computer I've been using it on. The license is also not...

MacBook Pro 2019 model Big Sur (11.2.3) When I try to activate the toolbox, I get a "The license server doesn't accept your product license.". If it helps, this error takes a minute or two to show up; it's not immediate.

When I go to register my Parallels license with my new computer it says "This license key is associated with another Parallels account. Please sign in using this account and try again" after I select "activate on this mac" to move the license from the old device. I know I am logged in with the...

Hello! I turned on my computer now only to find that Parallels wants me to enter my activation key. This was not accepted by the system, and when I logged on to the Parallels Web site to check my details I can see that this activation key has been blacklisted. I have no idea why this happened.....

My company purchased a license for me last year and I was able to use it without any issues for a while. Recently I installed Parallels on my new macbook and when I tried to register with that same key, I got a message saying that the key is already registered in a different account. I check my...

Hello, I have a current (perpetual) v15 license, but Parallels Toolbox complains that my subscription has expired. I've removed and reinstalled Toolbox a number of times to no avail. I've entered my v15 activation key and I get the message "your product license has expired". Parallels Desktop...

I have an active permanent license of Parallels Desktop for Mac. However, today I faced this error when trying to open parallels: "Unable to perform the operation. the license server rejects it". How can I solve the problem?

When I try to start parallels 13, I am now asked to sign in to my Parallels account, but cannot. There appears to be no internet access via the Parallels window, but if I redirect through the "click here" hyperlink, I can access my account, yet parallels does not run. Interesting when I try to...