license activation

I had bought a Macbook Air (RAM 8 GB) which I used for a couple of days before returning it back to Apple. And, now I have bought Macbook Air (RAM 16 GB) and tried installing Parallels on it again. Now, it says that the license has been used multiple times on different macs, so unable to use it...

I upgraded my main computer to Apple Silicon and I can no longer use Parallels for Mac Desktop 8 to host a Windows XP machine for some old software I need to run. I have an older Intel Mac and am attempting to install Parallels on that machine. I found my registration key in my Parallels...

I'm finally getting Microsoft activation messages on my MBP running Win11 on an M1Pro Mac. I found an option on ZDNET that the article says works with Windows running under Parallels, but the license has this comment. The wording is strange, I'm not sure what it really means. The 'MS...

Hey guys, so I'm here to ask for some help. My father gave me his parallels account, which was installed on his macbook air. I am now trying to install it on my iMac. The license is for Parallels 17. I was able to download it and to insert the license but in the end, once it takes the...

Hi, I purchased an annual subscription of the Pro version in April and now I am switching Macs. I did the disconnect on the old Mac, but now it asks me for the activation code and does not propose to activate the product according to the subscription. I have verified the account and the...

Hi, We have one free parallels license that we bought. The person left the company and the license is free but associated to his account. How can I deactivate and use it? Thanks,Ketan

Hi, I would like to use Parallels on my desktop computer at home and on my laptop when I move, could I activate/deactivate indefinitely the license between the 2 computers or should absolutely buy 2 licenses, even I use only one at the same time. Thanks

I'm currently running MacOS Mojave/Parallels 13.3.2. For various reasons, I can only upgrade to Catalina, not to more recent versions of the OS. Therefore, for compatibility, it seems I need to upgrade to Parallels 15, since more recent versions of Parallels are not compatible with Catalina. I...

Hello, Today, I purchased a license for my son to realize it wouldn't work across accounts Currently, the new license is under my account and I need it transferred to his account Thanks

Hello, I have had Windows 10 activated on my M1 Mac Mini ever since your update allowed ARM systems to run it. However, since having to use Time Machine yesterday to roll back my machine, and then re-updating Parallels afterwards, Windows 10 is no longer activated and won't transfer the licence...

I purchased a permanent (upgrade) license on March 2, 2021. However, I am getting the error: "This license key is already registered in a different account" when I try to install it on a new computer, or even checking the account on the computer I've been using it on. The license is also not...

Purchased Parallels Pro edition for home but cannot register it with Parallels 14. I am using an old mac book pro with MacOS Sierra that does not support 16. Do I need latest version of Parallels to activate?

My VM can't be open, I have purchase license on Dec 2020 1 year pro. The license portal say my license have connect to another account which doesn't correct. Any advise to correct the license?

MacBook Pro 2019 model Big Sur (11.2.3) When I try to activate the toolbox, I get a "The license server doesn't accept your product license.". If it helps, this error takes a minute or two to show up; it's not immediate.

Hi everyone! I have tried searching the forums for a solution on this one, but it seems this is a new issue. I recently erased my Mac and did a fresh macOS Big Sur installation. Parallels was the first thing I wanted to install. When I try to activate the installation, it gives me a message...

Hello Support, I'm having problems activating my permanent license for parallels 12 on a new MAC. When I try to activate, introducing the license key, I get the following error: This license has reached its activation limit and can no longer be used to activate new product copies I have followed...

Hello! I turned on my computer now only to find that Parallels wants me to enter my activation key. This was not accepted by the system, and when I logged on to the Parallels Web site to check my details I can see that this activation key has been blacklisted. I have no idea why this happened.....

Hi there, after some serious graphic problems on my mac I had to change the logic board of my iMac via service provider. So I wasn't able to deactivate the old license. With new hardware I'm not able to use my license. Any help is appreciated :) greetings Karsten

I'm trying to reinstall desktop 10. My old mac is long gone. The instructions provided here do not match the screen that I see. Please advise/reset. - Pete

Hi. My old MacBook Pro died on me unexpectedly and I had to get a new one. Since it happened spontaneously, I wasn't able to sign out the Parallels account as it is advised in the support documents. When I try to activate Parallels on the new machine now, it first shows the "License is already...