This license key is already registered in a different account.

[AlpS]

For those struggling with this, just an update that Parallels did finally respond, after a few days, via their Facebook Messenger account.

 

[ParallelsU1077]

Hi,
we've just sent you a private message,
please get back to us with the requested information.
Looking forward to your reply and will be glad to help.

I got the same issue too， please help me！

 

[birotor]

Hello, I get the same message (in German) when trying to activate my Parallels Desktop 16. I don't have any messenger service, "email support" is greyed out.
I really need help!
Cheers Volker

 

[birotor]

Hello, I get the same message (in German) when trying to activate my Parallels Desktop 16. I don't have any messenger service, "email support" is greyed out.
I really need help!
Cheers Volker

 

[VincenzoN1]

I have the same problem as birotor. What have I to do?

 

[Avinash Bundhoo]

I have the same problem as birotor. What have I to do?

Hello,
Thank you for the provided feedback.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!

 

[Avinash Bundhoo]

I have the same problem as birotor. What have I to do?

Hello,

We made some changes.

Please retry.

thanks

 

[KwangchitP]

I have the same problem "This license key is already registered in a different account"