Parallels desktop 10: "You have reached the maximum number of activations available"

Hello HelderL,
we have made changes to the activation key try to activate it again.

 

Hi,
it is still not working

 

Hi,
Follow your instruction with the terminal and use the license key that record in "my subscriptions". Problem solved!!
Thanks~

 

Glad to hear that! Feel free to reach us anytime.

 

I have the same problem with parallels for Mac 12.1.1 (41491). I de-activated on my old MacBook Pro, tried to activate on the new one and get the above error messages.
http://kb.parallels.com/de/124042 does not help as KB 123958 doesn't help.
I also do not get the dialog to activate as shown in KB_123958 (Activate on This Mac). What can I do?

 

Please try activating Parallels Desktop 12 & see how it works.

 

Happening to me as well, trying to move my license to new MacBook, have already signed out of other computer

 

Please check your private message and respond.

 

Hi, I am having the same problem. I just purchased a new MacBook Pro and tried the uninstall on the old laptop. I am getting the message, "You have reached the maximum number of activations available for your activation key..." Help?

 

I am having the same issue trying to move parallels to my new MacBook Pro

 

I have followed all the various instructions in this thread and still receive the message "You have reached the maximum number of activations available for your activation key...". How do I get assistance from Parallels to resolve this?

 

Please try activating Parallels Desktop 10 & see how it works.

 

Please try activating Parallels Desktop 11 and keep us posted how it works.

 

same error message.

 

We've check your key and it's OK. Please try to activate again and check.
If the issue still persists, please send us your license key via the private messages.

 

Thanks Maria, I'm trying to figure out how to private message you. I don't see any option to private message you. Would someone reach out to me soon? I really need to get my VM back up and running again and I'm afraid this is taking too long.

 

Hi, I've sent you a private message, please reply.

 

Hi There, I had my macbook stolen and restored via time machine but parallels won't register because of
"You have reached the maximum number of activations available" message.

Can you please unlock my license?
Thanks

 

Glad, we were able to resolve the issue in the support ticket #2349219

 

Hey, we've made necessary changes with your key.
And also please use this KB article as a probable solution.