Parallels desktop 10: "You have reached the maximum number of activations available"

G

George Fidias

Bit poster
Hi,
I uninstalled Parallels 10 from my old macbook pro and after installing it on my new one, I got this message: "You have reached the maximum number of activations available for your activation key. Please purchase a new product license."
Of course I am not going to purchase it again.
What can be done?
Thanks!
 
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HelderL said:
i have licence for parallels 11 for mac and i have same issue after signing out, removing, emptying trash and rebooting. i have executed prlsrvctl activate-license-online and get this:
prlsrvctl activate-license-online
Failed to activate the license: Unable to confirm the product license. Please activate the product first.
and still unable to activate on my new mac as after accepting to activate on the new mac, i get this error:
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

help???
Click to expand...
I have the same problem with parallels for Mac 12.1.1 (41491). I de-activated on my old MacBook Pro, tried to activate on the new one and get the above error messages.
http://kb.parallels.com/de/124042 does not help as KB 123958 doesn't help.
I also do not get the dialog to activate as shown in KB_123958 (Activate on This Mac). What can I do?
 
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JuergenF said:
I have the same problem with parallels for Mac 12.1.1 (41491). I de-activated on my old MacBook Pro, tried to activate on the new one and get the above error messages.
http://kb.parallels.com/de/124042 does not help as KB 123958 doesn't help.
I also do not get the dialog to activate as shown in KB_123958 (Activate on This Mac). What can I do?
Click to expand...
Please try activating Parallels Desktop 12 & see how it works.
 
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Hi, I am having the same problem. I just purchased a new MacBook Pro and tried the uninstall on the old laptop. I am getting the message, "You have reached the maximum number of activations available for your activation key..." Help?
 
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AndrewG11 said:
I am having the same issue trying to move parallels to my new MacBook Pro
Click to expand...
I have followed all the various instructions in this thread and still receive the message "You have reached the maximum number of activations available for your activation key...". How do I get assistance from Parallels to resolve this?
 
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Thanks Maria, I'm trying to figure out how to private message you. I don't see any option to private message you. Would someone reach out to me soon? I really need to get my VM back up and running again and I'm afraid this is taking too long.
 
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Hi There, I had my macbook stolen and restored via time machine but parallels won't register because of
"You have reached the maximum number of activations available" message.

Can you please unlock my license?
Thanks
 
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