"Your Product Activation Key Reached Its Activation Limit..."

FilippoB1 said:
Ah, I'd like to add that I have Parallels 10 (without the activation feature). I think it needs to be reset on your side, correct?
Thanks!

FBP
Click to expand...
Hi, we have made few changes to your Parallels Desktop 10 activation key.
Please activate Parallels Desktop 10 and let us know how it works.
 
FilippoB1 said:
Thanks for your reply, unfortunately, I still get the same error.
Click to expand...

Please try the steps below:
1. Please open Terminal (Finder > Applications > Utilities > Terminal) end execute this command: prlsrvctl activate-license-online
2. Copy the following command in the Terminal and hit Enter : sudo rm -rf /Library/Preferences/Parallels/licenses.xml
Then try the steps below again:
1. Quit Parallels Desktop for Mac.
2. Restart your Mac.
3. Start Parallels Desktop for Mac and go to Parallels Desktop> Activate Product in the Mac menu.
Please let me know how it works.
 
Pradeep@Parallels said:
Please try the steps below:
1. Please open Terminal (Finder > Applications > Utilities > Terminal) end execute this command: prlsrvctl activate-license-online
2. Copy the following command in the Terminal and hit Enter : sudo rm -rf /Library/Preferences/Parallels/licenses.xml
Then try the steps below again:
1. Quit Parallels Desktop for Mac.
2. Restart your Mac.
3. Start Parallels Desktop for Mac and go to Parallels Desktop> Activate Product in the Mac menu.
Please let me know how it works.
Click to expand...
Thank you, it worked :)
 
ThierryB1 said:
Hello, I have the same problem with my Parallels 11 license. Can't activate it on a new Mac, even after disconnected from the old one. It tells that I have reached the maximum ......
Thank you for helping me
Regards
Click to expand...
Hello, can someone from Parallels Support, help me, please ?
Thank you
Regards
 
Hi, I just got a new macbook Pro and Im getting the error message that I have reached the maximum number of activations for parallels 11 and telling me to buy it again. Help Please! This is incredibly frustrating and making me think of switching me and my company to another companies product.
 
Two weeks ago my Macbook Pro went in to Apple for servicing. It came back with a new Logic Controller (under warranty). When I fired up Parallels it informed me that I had I had transferred my "Permanent Key" to a new computer. Huh. Before the day was out I discovered that the new logic board wouldn't read the Thunderbolt ports. Back to Apple for ... another new logic board. This thankfully was capable of talking to the Thunderbolt ports. Unfortunately, when I go to "transfer" Parallels to the new logic board in the restored MBP, it says I'm out of activations. Since when does Permanent mean "2"? I can supply copies of the Apple Store Service Confirmation(s), but not to a public forum.
 
Got a license for Parallels desktop 9 that I haven't used for years and now need to use on a new computer, but am getting the maximum number of activations error when I try to activate it. Any chance I can get the activation count reset?
 
MarkH17 said:
Got a license for Parallels desktop 9 that I haven't used for years and now need to use on a new computer, but am getting the maximum number of activations error when I try to activate it. Any chance I can get the activation count reset?
Click to expand...
Please try activating Parallels Desktop 9 & see how it works.
 
Hi,
I'm getting the same when using parallels 10 on a new machine. would REALLY appreciate a way to handle this through the "my account" page so we can take care of it ourselves!
 
MattB3 said:
Hi,
I'm getting the same when using parallels 10 on a new machine. would REALLY appreciate a way to handle this through the "my account" page so we can take care of it ourselves!
Click to expand...
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
WalterL1 said:
Two weeks ago my Macbook Pro went in to Apple for servicing. It came back with a new Logic Controller (under warranty). When I fired up Parallels it informed me that I had I had transferred my "Permanent Key" to a new computer. Huh. Before the day was out I discovered that the new logic board wouldn't read the Thunderbolt ports. Back to Apple for ... another new logic board. This thankfully was capable of talking to the Thunderbolt ports. Unfortunately, when I go to "transfer" Parallels to the new logic board in the restored MBP, it says I'm out of activations. Since when does Permanent mean "2"? I can supply copies of the Apple Store Service Confirmation(s), but not to a public forum.
Click to expand...
We have made necessary changes, try to activate again.
 
corybory said:
Hi, I just got a new macbook Pro and Im getting the error message that I have reached the maximum number of activations for parallels 11 and telling me to buy it again. Help Please! This is incredibly frustrating and making me think of switching me and my company to another companies product.
Click to expand...
We have made necessary changes, try to activate again.
 
Ajith@Parallels said:
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...


Thanks, the terminal command did the trick!
 
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