"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

  1. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made necessary changes, try to activate it now.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made necessary changes, try to activate again.
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Glad to hear that! Feel free to reach us anytime.
     
  5. JanC1

    JanC1 Bit poster

    Messages:
    6
    Hello, I too am having a problem transferring activation from a former mac (running Sierra) to a new one. I signed out as instructed on the old mac and then turned that machine off. I then tried to activate on the new mac with the key and it says that I've exceed the number of macs allowed. I think I need to have someone reset the "counter" to zero, so I can activate on this mac. To do that, you need my key. How can I get that to you in private? Thanks . Jan
     
  6. JustinC4

    JustinC4 Bit poster

    Messages:
    1
    Hello, having same issue. migrated to new macbook pro and logged out of Parallels on old but still unable to activate on new mac? Only want the once licence running on new mac. Please advise?
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made changes to the activation key. Please try to activate after launching Parallels Desktop again.
     
  8. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made changes to the activation key. Please try activating Parallels Desktop again.
     
  9. infocompart-multimedia.it

    infocompart-multimedia.it Bit poster

    Messages:
    2
    Same problem here, my old Mac Pro with Parallels Desktop 11 died and when switched to the new one it said: "activate on this Mac" but then the authentication failed!
     
  10. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Please try activating Parallels Desktop 11 now it should work.
    Keep us posted the result.
     
  11. infocompart-multimedia.it

    infocompart-multimedia.it Bit poster

    Messages:
    2
    Thanks it works now
     
  12. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Welcome! Please feel free to reach us anytime for support.
     
  13. EddieW1

    EddieW1 Bit poster

    Messages:
    1
    I too am having the same problem trying to install parallels to my new MAC PRO. Please assist.
     
  14. RickB2

    RickB2 Bit poster

    Messages:
    3
    I am having the same problem upgraded to a new computer and cannot activate....
     
  15. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, we've reset your key, please also check this KB for more info.
     
  16. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, we've change your key settings, please check.
     
  17. RickB2

    RickB2 Bit poster

    Messages:
    3
    Hi, i deleted the application from my old computer and when I enter the key on my new computer the button to activate is highlighted but when i click on it, I see a message:
    "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
     
  18. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi, we have changed your key settings, please try to activate with the same activation key and If the issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works. Thanks!
     
  19. RickB2

    RickB2 Bit poster

    Messages:
    3
    It Worked...had to execute the terminal command. Thank you
     
  20. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Glad your issue has been resolved successfully. Feel free to reach out anytime. We are here to help!
     

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