still can't find a way to send private message... anyone can help?Hey, I've found only Parallels Desktop 6 and 7 in your account.
Could you please send us the license key which you need to activate?
You can send it via private message.
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still can't find a way to send private message... anyone can help?Hey, I've found only Parallels Desktop 6 and 7 in your account.
Could you please send us the license key which you need to activate?
You can send it via private message.
Hi Sisyphus,Hi Parallels Support,
I meet the same activation key issue when I start using my new Macbook. The old IMac already uninstall follow the guidance from KB. Could you help to release the license on my old computer? Thanks.
Hi Sylvester,Hi Sisyphus,
Please check your private message and reply us!
Hi, I have resend the private message please check.Hi Sylvester,
Where is the private message? My Inbox in the forum is empty. and my mail box has no related mail. Thanks.
Hi. I reply your private message that my problem still not solved.Hi, please check you private message.
Hi Sylvester,Hi, I have resend the private message please check.
Hi, please check your private message.Hi. I reply your private message that my problem still not solved.
My key already send you through private message.
Can you help to enable my license?
Hi, please check your private message.Still not working
Hi, we've reset your license key, please try to activate it again and check the issue.Hi Sylvester@Parallels,
What's the status now? my license is still not working
Thanks Maria, It works now.Hi, we've reset your license key, please try to activate it again and check the issue.
Also please check you inbox for more info.
Glad to know!Thanks Maria, It works now.
Hi, please provide us with your license keys in private messages.Hi, after a machine crash I got a new mac, can you please reset my key for re-activation?
That only works if your mac is alive, not dead like mineGuy, you can use this KB in order to reset the license key for Parallels Desktop 11
Hi, please provide us with your license keys in private messages.That only works if your mac is alive, not dead like mineI'm waiting for help on the private message.
But you really should add the possibility to reset licences from the account page like others do, much easier than a forum like this where we have to wait for replies.
Hi, please provide us with your license keys in private messages.Hello...I am having the same issue. I have Parallels Desktop 11 on one of my MacBooks. My Parallels 10 key was used on a MacBook that I no longer own (system wiped and reimaged)...so i am unable to "log out" of that system from within Parallels now. How can I get the key freed up so I can use it on my second MacBook?
Thank you for your help
Tony