"Your Product Activation Key Reached Its Activation Limit..."

Purchased subscription a few days ago and immediately updated to ver 11 and then my new iMac 5K arrived. Migrated from old to new. Deleted parallels from old machine but now I cannot use parallels on new machine as I am getting the following error message "Your product license has reached the activation limit. Contact the Parallels support team for assistance". I would have thought that the purpose of an annual subscription would have been to easily transfer from one machine to another ... is this not the case.
 
I'm having this same "Your product license has reached the activation limit. Contact the Parallels support team for assistance." error message. I just moved to a new MacBook Pro laptop today after purchasing Parallels 11 yesterday. I deleted the software from the old MacBook Pro, but that didn't work. How do I reset the license?
 
infomatique said:
Purchased subscription a few days ago and immediately updated to ver 11 and then my new iMac 5K arrived. Migrated from old to new. Deleted parallels from old machine but now I cannot use parallels on new machine as I am getting the following error message "Your product license has reached the activation limit. Contact the Parallels support team for assistance". I would have thought that the purpose of an annual subscription would have been to easily transfer from one machine to another ... is this not the case.
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Hi, sorry for the inconvenience. We've reset your key, please activate it again.
 
ChrisD3 said:
I'm having this same "Your product license has reached the activation limit. Contact the Parallels support team for assistance." error message. I just moved to a new MacBook Pro laptop today after purchasing Parallels 11 yesterday. I deleted the software from the old MacBook Pro, but that didn't work. How do I reset the license?
Click to expand...
Hi, we've reset your key, please check the issue and activate your parallels desktop app again.
 
Count me in here too! Maheesh, can you send me a private message as well? thx! Love the PD. Ps. I am on the pro plan but there is no phone number to call. perhaps you can add that as well to the private message :)
 
Jigs Gaton said:
Count me in here too! Maheesh, can you send me a private message as well? thx! Love the PD. Ps. I am on the pro plan but there is no phone number to call. perhaps you can add that as well to the private message :)
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Hi, I've done the same for you. Please activate again and check the issue.
 
Please help me. I upgraded my Mac and tried to install Parallels 10, but it is giving me an error when I use my activation code. It tells me I've reached the activation limit and I need to contact either Parallels or use a valid key. What should I do?
Thanks!
 
I am having similar issues. I have an iMac and MBPro and I have always used PD on both my systems with my license. I upgraded to the Pro version a few days ago; am I now to pay for a license for each of my systems? I am hoping that is not the case.
 
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IlJ said:
Please help me. I upgraded my Mac and tried to install Parallels 10, but it is giving me an error when I use my activation code. It tells me I've reached the activation limit and I need to contact either Parallels or use a valid key. What should I do?
Thanks!
Click to expand...
Hi, we've reset your key, please activate again and check your inbox for more info.
 
JajaH said:
I am having similar issues. I have an iMac and MBPro and I have always used PD on both my systems with my license. I upgraded to the Pro version a few days ago; am I now to pay for a license for each of my systems? I am hoping that is not the case.
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Hi, please activate your Parallels Desktop app again and check the issue.
 
JajaH said:
Tried it and it worked on the laptop now it doesn't on the iMac. So you have a one license one system policy because my iMac said it was marked for deletion.
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Hi, yes we have 1 license for one machine, but if you would like to run Parallels Desktop on several Mac you need to choose the number of Hosts during purchase.
Now yo have only 1 host that's why you cannot run Parallels Desktop on both of your computers.
 
Same problem here. It's a nightmare to fix this as all the links redirect me to buy the new version.

I need to use my PD 9 in my new macbook pro. I erased and sold my old macbook.

Please fix this
 
Eric6 said:
Same problem here. It's a nightmare to fix this as all the links redirect me to buy the new version.

I need to use my PD 9 in my new macbook pro. I erased and sold my old macbook.

Please fix this
Click to expand...

Hi, we've reset your license key, please also check your inbox for more information.
 
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