I purchased Parallels Desktop directly from the Parallels website.
I had previously cancelled my subscription / disabled auto-renewal, but I was charged again. I now want to make sure the subscription is fully cancelled and that no further charges will be made.
However, my subscription does not appear under my Parallels account, and the “Restore Purchases” button is not working.
Could you please help me locate my subscription, confirm why I was charged after cancelling, and make sure auto-renewal is completely disabled?
Thank you.
I had previously cancelled my subscription / disabled auto-renewal, but I was charged again. I now want to make sure the subscription is fully cancelled and that no further charges will be made.
However, my subscription does not appear under my Parallels account, and the “Restore Purchases” button is not working.
Could you please help me locate my subscription, confirm why I was charged after cancelling, and make sure auto-renewal is completely disabled?
Thank you.