Reset license key in order to activate on new Mac

[JulienW1]

Hello support,
could you please reset my license key so that I can re-activate it on a new MAC ?
Thanks in advance.
Regards,
Julien

 

[Anand48]

Hi

I have this same issue. Please can you reset my parallels tools

thanks

Hi, please restart your Mac and check on the issue. Thanks.

 

[SteveM36]

This did not work, not sure why you suggested restarting when it's a license issue at your end. Will anyone help actually me with this?

 

[SteveM36]

I have now messaged you multiple times, over the course of one month, on this board and on your Twitter support, and the key is still not fixed. Can someone please help me? This seems to be a very common problem and is creating huge frustration for your users. Please fix this issue.

Yes I have the same problem and just feel like I am being fobbed off when I try to get resolution.

 

[Anand48]

Yes I have the same problem and just feel like I am being fobbed off when I try to get resolution.

Hi, we've just sent you a private message, please check. Thanks.

 

[DonG12]

I'm having exactly the same problem. However, when I install Parallels again on my machine, which had the logic board replaced, I'm not given the option to "Active on This Mac." And I just renewed my licenses, so this doesn't make any sense.

 

[Maria@Parallels]

I'm having exactly the same problem. However, when I install Parallels again on my machine, which had the logic board replaced, I'm not given the option to "Active on This Mac." And I just renewed my licenses, so this doesn't make any sense.

Hello, we've checked your Parallels Account don.g****m@g****am.net and didn't find any license key associated with it.
Could you provide us with your license key via the private message please?

 

[Avatar1]

Hi, i have problem with my license key. can you reset it, so I can try again?

 

[Bhargava]

Hi, i have problem with my license key. can you reset it, so I can try again?

Hello, please DM us with the Parallels Desktop for Mac license key with which you are facing this issue. Thanks!

 

[Avatar1]

Hello, please DM us with the Parallels Desktop for Mac license key with which you are facing this issue. Thanks!

Sorry, how can i do that i have no feature?

 

[Maria@Parallels]

Sorry, how can i do that i have no feature?

Hi,
we've just sent you a PM, please check your inbox.

 

[SteveM36]

Never got any responses to these requests. Have essentially been ripped off after years of loyal custom. What a joke

 

[SilasL]

Hi is it possible to reset all my license as i am not using on the old computers anymore so i can use it in the future. thanks.

 

[Maria@Parallels]

Hi is it possible to reset all my license as i am not using on the old computers anymore so i can use it in the future. thanks.

Hi, we've reset your Parallels Desktop 10 license key.
Please check the issue.

 

[Maria@Parallels]

Never got any responses to these requests. Have essentially been ripped off after years of loyal custom. What a joke

Hi, could you provide us with the details please?

 

[Kevin57]

Hi - Ticket #3121174 remains unanswered after a week.
My Desktop for Mac 17 remains useless due the the activation issue that others are experiencing. Without timely support I guess I should explore other options, VMware now supports Apple silicon.

 

[DebasmitaM]

The last time we went through this routine, I reconciled it by contacting Corel, the company that now owns Parallels Inc as a piece of property, and the people in the office of their CEO were very helpful in getting someone to help me reconcile the problem. Shall I do that again?

Hi, we apologize for the delayed response. Kindly check your inbox and reply us back.

 

[JulienW1]

Hello Support,
Could you please reset my license key so that I can re-activate it on a new MAC ?
Thanks in advance !
Regards,
Julien

 

[DebasmitaM]

Hello Support,
Could you please reset my license key so that I can re-activate it on a new MAC ?
Thanks in advance !
Regards,
Julien

Hello, we have sent you a private message. Please help us with your Parallels desktop license key over there.

 

[SAV121]

Hi i migrated to a new Mac recently and now I get and error message saying "your product has reached the activation limit" can you please help me?

 

[DebasmitaM]

Hi i migrated to a new Mac recently and now I get and error message saying "your product has reached the activation limit" can you please help me?

Hello, we have sent you a private message. Please help us with your Parallels Desktop license key.