Reset license key in order to activate on new Mac

Shathish@Parallels said:
Hello @JulienW1 We have made the necessary changes, please try to activate the Parallels Desktop followed by the below steps:

1. Quit Parallels Desktop.

2. Open Terminal (Finder > Applications > Utilities > Terminal.app)

3. Execute the command: prlsrvctl activate-license-online
Thanks, Shathish
Click to expand...

Hello support,
could you please reset my license key so that I can re-activate it on a new MAC ? I just reinstalled Parallels with 14 days trials.
Thanks in advance.
Regards,
Mourad
 
Hello support,
could you please reset my license key so that I can re-activate it on a my MAC ?
I just reinstalled paralles but with trial version (14 days)
Thanks in advance.
Regards,
Mourad
 
silverway said:
Hi, same happens to me right now. I'd like to use older version (parallels 10) on my new mac but Parallels does not allow it. Is there someone who knows how to deactivate a lic on my old mac and move it to a newer one?

huge thanks in advance!
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
AHunter3 said:
Same damn problem here. Old Mac: dead as a doornail. Replacement Mac: same hard drive (just moved it over). Parallels 13 says "license already in use". Instructions in useless help center say "Go to old Mac and log out". Yeah right. Nobody is ever again going to log in, out, or sideways on that machine. It is fried to a crackly crunch. How do I disassociate my installation / reg key from the now-dead old Mac so I can register it on the replacement Mac?
Click to expand...
We have reset the activation key. Try to activate now and let us know the results.
 
i have the same problem, I have sold my computer and deleted all from the SSD and didn't deactivate Parallels and I also deactivated it on my Mac Pro because I want to use it now on a iMac but it doesn't work. Parallels tells me I have activated it already too often.

can you also please reset my key, so that I can activate it finally on my iMac?
 
Hello ! I'm installed new Mac and can't`activate my lic (max. activation counter has occurred) . May you assist please ?
 
I have now messaged you multiple times, over the course of one month, on this board and on your Twitter support, and the key is still not fixed. Can someone please help me? This seems to be a very common problem and is creating huge frustration for your users. Please fix this issue.
 
AnaNY said:
I have now messaged you multiple times, over the course of one month, on this board and on your Twitter support, and the key is still not fixed. Can someone please help me? This seems to be a very common problem and is creating huge frustration for your users. Please fix this issue.
Click to expand...
Hi, do you have an issue with the Parallels Toolbox license? If yes, please restart it and check the issue.
 
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