Please Cancel my subscription

Discussion in 'Licensing and Activation' started by Yu-HsuanL, Jun 15, 2026 at 3:37 PM.

  1. Yu-HsuanL

    Yu-HsuanL

    Messages:
    4
    My Cleverbridge reference number: 508724254


    Please cancel the subscription. I do not want to renew it.
    I cannot find any product to cancel in my dashboard.

    Please cancel it.
     
    Last edited by a moderator: Jun 15, 2026 at 7:57 PM
    Yu-HsuanL, Jun 15, 2026 at 3:37 PM
    #1
  2. Yu-HsuanL

    Yu-HsuanL

    Messages:
    4
    And your LINK for creating ticket DOES NOT WORK. Please create a ticket for me.
     
    Yu-HsuanL, Jun 15, 2026 at 3:41 PM
    #2
  3. ImraanN

    ImraanN Staff Member

    Messages:
    24
    Hello @Yu-HsuanL
    We have successfully disabled the auto-renewal on your subscription.
    You will not incur any further charges.
    Regards
     
    ImraanN, Jun 15, 2026 at 3:51 PM
    #3
  4. JPC3

    JPC3 Bit poster

    Messages:
    3
    My Cleverbridge reference number: 509285640

    Email: [email protected]

    Please disable the auto renew subscription it will end this July . I do not want to renew it because I will be buying a new full version in my different account.

    I cannot find any product to cancel in my dashboard.
     
    JPC3, Jun 20, 2026 at 9:20 PM
    #4
  5. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    552
    Hello @JPC3
    We have successfully disabled the auto-renewal on your subscription.
    You will not incur any further charges.
    Regards
     
    Trishna Oobeyram, Jun 21, 2026 at 11:50 AM
    #5
  6. JPC3

    JPC3 Bit poster

    Messages:
    3
    Will I receive an official email from Parallel informing me that it is disabled? I still cant seen it in my dashboard.
     
    JPC3, Jun 21, 2026 at 8:14 PM
    #6

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