Parallels desktop 10: "You have reached the maximum number of activations available"

G

George Fidias

Bit poster
Hi,
I uninstalled Parallels 10 from my old macbook pro and after installing it on my new one, I got this message: "You have reached the maximum number of activations available for your activation key. Please purchase a new product license."
Of course I am not going to purchase it again.
What can be done?
Thanks!
 
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LeonW1 said:
Could you please reset my Parallels Desktop 10 license key?
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Hello LeonW1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
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Hemnath@Parallels said:
Hello LeonW1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
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The activation was successful. Thank you very much!
 
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GabrielO said:
thanks it has now been activated.
however it's not very user friendly and I would suppose that lot's of customers will be tricked into purchasing a new licence rather than coming to this forum... risky corporate practice... :/
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You can contact us through any available support options to reset the activation key.
 
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My old Mac bit the dust and when I restored my backup to a new Mac I got the "You have reached the maximum number of activations available for your activation key" message. This would be the third activation (I had to replace the logic board on my old one a while back). Can you reset the activation key to allow me to activate it on my new Mac?
 
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Hi, I am migrating Parallels 11 to a new mac and having the 'activation key has reached it's limit' issue. I don't appear to have a way to unregister the old macbook.
Please assist.
 
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PeterK30 said:
My old Mac bit the dust and when I restored my backup to a new Mac I got the "You have reached the maximum number of activations available for your activation key" message. This would be the third activation (I had to replace the logic board on my old one a while back). Can you reset the activation key to allow me to activate it on my new Mac?
Click to expand...
Hi, we've reset your key, please check
 
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