Parallels 11 activation on OS X 10.13.6 fails (Check your Internet connection)

Dear @Avinash Bundhoo, I'm experiencing the same problem as everyone else on this forum. Had to replace the motherboard on my Mac, and after trying to reinstall Parallels, I get the "can't connect to internet" error message when trying to activate the license key. Used to work just fine before. Tried all the recommended troubleshooting tips, but no luck I'm afraid. Are you able to help please? Many thanks, ed.

 

Having the exact same problem. Old laptop died, got a replacement and restored everything with Time Machine. Parallels 11 starts up fine but won't activate - keeps giving me the "check your internet connection" error even though internet is working fine.
I have my original license key and it's a paid license. Please send me those instructions, thanks.

 

Hi @Avinash Bundhoo, just wondering whether you have any thoughts on this please? Hopefully you can see my license key registration in my Parallels account. Many thanks, ed.

 

Hi @DanielB101, are you able to share the instructions that Avinash kindly sent you please? Have tried reaching out to him but haven't had any luck. Would love to get Parallels working again on my Mac - am experiencing exactly the same issue as you. Many thanks, ed.