Parallel Toolbox Download video doesn't work anymore with sites like Youtube and Facebook

[JeanL5]

The title says it all.

I signalled this problem many months ago.

I am still waiting for an answer and/or an update.

 

[TakumaS1]

Same here.
I was using my old MacBook Air few days ago and it still worked fine.
I got a new Mac mini M6 and activated the app on this one, now it doesn't work anymore...

 

[GerardS5]

Same here too...Very frustrating.

 

[BERNARDD4]

ADMINS PAY ATTENTION!!!! This makes the 4th Person, for a software we're paying for.

I've had this problem since the MacOS 27. GoldenGate Update

 

[ParallelsU1633]

MacOS 27.2 on Mac Mini M4 Pro. Download Audio and Download Video, and YouTube: audio will immediately crash the app; video will download and stop at "finishing download" and never complete, or will crash. Cleared cache files and partial downloads. Issue persists.

 

[HaN15]

I was using my old MacBook Air few days ago and it still worked fine.

 

[colinc6]

I am having the same issue, I followed an online set of instructions from Parallels and removed the toolbox to then reinstall it. Now I can't reinstall toolbox on the windows side no matter what I do. My windows program is now crap.

 

[ParallelsU1636]

Version 7.1.0 (5405) FAILS when using macOS 27.2 Golden Gate when trying to download video from ANY site with or without VPN. Different browsers makes no difference. Last time it worked was with macOS 26 Tahoe. We are in serious need of an update.

 

[ParallelsU1636]

I am having the same issue, I followed an online set of instructions from Parallels and removed the toolbox to then reinstall it. Now I can't reinstall toolbox on the windows side no matter what I do. My windows program is now crap.

The Download Video is crap now...

 

[MicheleS6]

Nov 9, Just another data point: I was able to download a video from YouTube. Toolbox for Mac version 7.1.0 (5405). MacOS Golden Gate v. 27.2 (26B123).

 

[colinc6]

what the hell happened to this program, it just went to shit. now my windows program can't be used, WTF, I did a service request two weeks ago and they don't give a shit.