Need to move license for parallels desktop 10 to new mac

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Hi! I'm trying to use my PD10 key, but it says I've reached maximum number of activations. I must have been used it on one of my old macs, but could not find which one. Could you reset the key please? Thanks!
 
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OlegS2 said:
Hi! I'm trying to use my PD10 key, but it says I've reached maximum number of activations. I must have been used it on one of my old macs, but could not find which one. Could you reset the key please? Thanks!
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Hi OlegS2. We have made the necessary changes.
Please follow the below steps to activate your Parallels Desktop 10 for Mac.
1) Open Terminal (Finder --> Applications --> Utilities --> Terminal.app)
2) Execute the command: prlsrvctl activate-license-online
3) Start Parallels Desktop and try to proceed with the activation once again.
 
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And another one! I wish to remove Parallels from my MacBook and transfer it to my desktop iMac. But I an unable to find an option to de-activate on the MacBook. Please reset my key.
 
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RussellW5 said:
And another one, please. I want to move Parallels 10 from my MacBook to my desktop iMac, and there doesn't seem to be an option to deactivate the old one. Please reset my key.
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We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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Hi, since my old laptop did not start anymore I have to move my Parallels for Mac 11 subscription to the new Macbook.
Could you please reset my key?
Thanks for your help!
 
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Hello support! I'm having the same problem as others on this thread trying to move my Parallels 10 license to a new MacBook. Any help you can provide would be greatly appreciated. Thanks!
 
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SeanA4 said:
Hello support! I'm having the same problem as others on this thread trying to move my Parallels 10 license to a new MacBook. Any help you can provide would be greatly appreciated. Thanks!
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We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
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Hi. My Macbook died recently and had to format. Now I am trying to register license again. It does not let me use the same serial number. Is there a way to reset/remove the old activation of the key? I tried the command listed above and it says: Unknown action: activate-license-online
 
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IndoorP said:
Hi. My Macbook died recently and had to format. Now I am trying to register license again. It does not let me use the same serial number. Is there a way to reset/remove the old activation of the key? I tried the command listed above and it says: Unknown action: activate-license-online
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Hi IndoorP, thank you for reaching out! We have sent you a private message. Please reply us there to check and help you better. Thanks, Saravanan.
 
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