Cumulative Update for Windows 11 Insider Preview (10.0.22635.3646) (KB5037858) Fails

[JamesF23]

Well, I can confirm for you that they are just that "stupid" when it comes to the time gating part of new AI features. Here's what I can share and for those blaming Parallels team, just stop! As I'll reveal Microsoft is likely the problem. 24H2 is the build with CoPilot+ and we won't be getting it as MacOS users.

I was in a developer AMA session during the Microsoft Developer Conference event last month where the new ARM64 Snapdragon Elite X laptops were announced, along with the new exclusive AI features for Windows 11 and Microsoft confirmed that the new AI features will be exclusive to Snapdragon Elite X for a period of time. I also directly asked about both Intel Windows 11 users with NPUs and GPUs capable of running the features as well as MacOS users who bought a Windows 11 license for Parallels and was pointed to the blog post below. This confirms that, although Microsoft is aware that existing Windows 11 customers have the hardware capable (more than capable) of this new bag of AI features they've labeled CoPilot+, Microsoft has chosen to prioritize where their Software Engineering efforts go, selectively supporting Windows 11 features for certain CPU and SoCs and effectively time gating the release of these features for older hardware and competitors hardware, if they ever bring them to these devices at all. Here's what it says in the press release linked below.

". .. The first Copilot+ PCs will launch with both the Snapdragon® X Elite and Snapdragon® X Plus processors and feature leading performance per watt thanks to the custom Qualcomm Oryon™ CPU, which delivers unrivaled performance and battery efficiency. Snapdragon X Series delivers 45 NPU TOPS all-in-one system on a chip (SoC). The premium integrated Qualcomm® Adreno™ GPU delivers stunning graphics for immersive entertainment. We look forward to expanding through deep partnerships with Intel and AMD, starting with Lunar Lake and Strix Point. We will bring new Copilot+ PC experiences at a later date. In the future we expect to see devices with this silicon paired with powerful graphics cards like NVIDIA GeForce RTX and AMD Radeon™, bringing Copilot+ PC experiences to reach even broader audiences like advanced gamers and creators. "

So that tells you their priority is
1. ) Qualcomm Snapdragon Elite X (2024 end of Q2)
2. ) Intel Lunar Lake (2024 end of Q3)
3. ) NVidia RTX and Radeon based Intel systems (... TBD, if ever)
4. ) MacOS Apple Silicon users running Windows 11
(unannounced, probably never. In spite of licensing Windows 11 to MacOS Parallels users, Microsoft is in competition with Apple with their new ARM64 based Surface product line, it's a conflict of interest for them to even license Windows 11 to us, so they are making features exclusive to their new hardware)

This is a case where they have charged us full price for a Windows 11 Pro license and are now refusing to give us all the update features. Can they do this? I fed ChatGPT 4o the full Windows 11 EULA and it had this to say

The Windows 11 End User License Agreement (EULA) does not explicitly state that Microsoft reserves the right to withhold certain features from specific hardware or time-gate features to support hardware partners. However, the EULA outlines that Microsoft has broad discretion regarding how the software is used and updated. It stipulates that certain features and updates may be provided solely at Microsoft's discretion and may depend on the hardware meeting specific system requirements that Microsoft sets out periodically.

The EULA includes terms that allow Microsoft to offer updates and new capabilities that might only function with particular hardware specifications. Additionally, features and updates may be rolled out in a manner that could favor newer or specific types of hardware, effectively encouraging users to adopt newer technology that supports these features.

https://blogs.microsoft.com/blog/2024/05/20/introducing-copilot-pcs/

This just really tells you that the only customers that Microsoft cares about are the business customers (OEMs). This really justifies my decision about only using Windows for the very few tasks that specifically require Windows because the software developers of those applications are too lazy for porting their applications to macOS. The only application that I currently use that falls into this category is Autopsy as I will not install Java on my Mac Studio.

 

[JeremyD7]

This just really tells you that the only customers that Microsoft cares about are the business customers (OEMs). This really justifies my decision about only using Windows for the very few tasks that specifically require Windows because the software developers of those applications are too lazy for porting their applications to macOS. The only application that I currently use that falls into this category is Autopsy as I will not install Java on my Mac Studio.

There is a level of rage and anger that's hard to put into words when I talk about Microsoft. As a company they are truly despicable. Their product lines either copy the best of other vendors work or they are clunky garbage. I hate Microsoft as a company, their philosophy, their design methodology, their subpar engineering talent.. and I hear people already chiming up about their position on the Forbes list, that's all due to their Enterprise relationships helping them balloon their Azure Cloud business into the huge money marker that it is and their wise investment in OpenAI.

Being the Corporate tech behemoth that they are, they have not created anything amazing in-house in decades, I would argue ever. In fact the only real innovative thing Microsoft has ever created in-house is probably Visual Studio and Microsoft Office, VS I still contend is the best Enterprise IDE for coding. I need it for work, so I continue to use Windows 11. Everything else some product of or refinement on acquisition technologies, including Azure Cloud and all their AI efforts, where they just followed Amazon's pioneering lead with EC2 or had the OpenAI startup build technologies they get exclusive rights to.

Microsoft's ethics have been proven to be horrible time and time again. From Antitrust to Privacy to just horrible Software products that steal users time. They spotlight how with good marketing, the right acquisitions and brown nosing Enterprise clients is a formula for success in Western Capitalism.

I don't care what their EULA has, there could be a class action lawsuit here. We paid for Windows 11 Pro and for updates. Who are the top three Corporations on the Fortune list? Microsoft, NVidia and Apple... Interesting isn't it that Microsoft is punishing NVidia and Apple users of its Windows 11 product. It's a broken promise is what it is. From their sleazy CEO all the way down the chain, I only wish for the absolute worst future for Microsoft.

And I believe that will happen, because when you look at some of the AI features they have created, like "Recall" which records EVERYTHING you do and allows anyone with access to your computer through your account (in person or remote) to see your browsing history, bank statements, passwords (if visible on screen) that exotic outfit you want to buy your special person. "Recall" is exactly the kind of product I'd expect from the filth and incompetence within Microsoft. They are incapable of responsibly bringing these features to market... If you doubt that, rewatch their keynote and see how much effort was put into discussing security and privacy around CoPilot+ "Recall", they don't go there really at all, because there hasn't been much effort put into it. One of these carless mistakes will eventually burn them alive, and oh how I hope we get to see that happen.

 

[JamesF23]

There is a level of rage and anger that's hard to put into words when I talk about Microsoft. As a company they are truly despicable. Their product lines either copy the best of other vendors work or they are clunky garbage. I hate Microsoft as a company, their philosophy, their design methodology, their subpar engineering talent.. and I hear people already chiming up about their position on the Forbes list, that's all due to their Enterprise relationships helping them balloon their Azure Cloud business into the huge money marker that it is and their wise investment in OpenAI.

Being the Corporate tech behemoth that they are, they have not created anything amazing in-house in decades, I would argue ever. In fact the only real innovative thing Microsoft has ever created in-house is probably Visual Studio and Microsoft Office, VS I still contend is the best Enterprise IDE for coding. I need it for work, so I continue to use Windows 11. Everything else some product of or refinement on acquisition technologies, including Azure Cloud and all their AI efforts, where they just followed Amazon's pioneering lead with EC2 or had the OpenAI startup build technologies they get exclusive rights to.

Microsoft's ethics have been proven to be horrible time and time again. From Antitrust to Privacy to just horrible Software products that steal users time. They spotlight how with good marketing, the right acquisitions and brown nosing Enterprise clients is a formula for success in Western Capitalism.

I don't care what their EULA has, there could be a class action lawsuit here. We paid for Windows 11 Pro and for updates. Who are the top three Corporations on the Fortune list? Microsoft, NVidia and Apple... Interesting isn't it that Microsoft is punishing NVidia and Apple users of its Windows 11 product. It's a broken promise is what it is. From their sleazy CEO all the way down the chain, I only wish for the absolute worst future for Microsoft.

And I believe that will happen, because when you look at some of the AI features they have created, like "Recall" which records EVERYTHING you do and allows anyone with access to your computer through your account (in person or remote) to see your browsing history, bank statements, passwords (if visible on screen) that exotic outfit you want to buy your special person. "Recall" is exactly the kind of product I'd expect from the filth and incompetence within Microsoft. They are incapable of responsibly bringing these features to market... If you doubt that, rewatch their keynote and see how much effort was put into discussing security and privacy around CoPilot+ "Recall", they don't go there really at all, because there hasn't been much effort put into it. One of these carless mistakes will eventually burn them alive, and oh how I hope we get to see that happen.

The funny thing is that I have not had ANY interest in watching the keynote this year. After the revealing from the FTC proceedings from the Microsoft purchase of Activision that Microsoft plans on migrating everyone's Windows desktop to Microsoft Azure. In contrast Apple seems to be focused more on making the user's computer more powerful and thus no longer needing cloud compute. I love the computing power available in the M4 iPad Pro and would have loved using Parallels Access to access applications on my Mac Studio while away from my home office, but Parallels decided that was not to be. Of course with the computing power available on the iPad Pro, I really do need access to my Mac Studio less today.

 

[Tweetatoo]

Hello everyone!
Just wanted to share my own experience about the update KB5037853 on Windows 11 ARM-64 23H2 (Parallels version).
I confirm the same what many of you already experienced. After reaching 30%, Windows loads into recovery and attempts repairs, update will be rolled back and in Windows Update a failed install with error 0x800f0845 appears in the settings. Retrying the update does never work. Also I tried a fresh Windows 11 install, the update now appears as optional update and the same issue occurred on the fresh installation of Windows.
I contacted Parallels support multiple times; none of their suggested solutions worked. At the end they meant it has to be examined at "code level".

 

[JamesF23]

Hello everyone!
Just wanted to share my own experience about the update KB5037853 on Windows 11 ARM-64 23H2 (Parallels version).
I confirm the same what many of you already experienced. After reaching 30%, Windows loads into recovery and attempts repairs, update will be rolled back and in Windows Update a failed install with error 0x800f0845 appears in the settings. Retrying the update does never work. Also I tried a fresh Windows 11 install, the update now appears as optional update and the same issue occurred on the fresh installation of Windows.
I contacted Parallels support multiple times; none of their suggested solutions worked. At the end they meant it has to be examined at "code level".

That does not surprise me. The update works in VMware Fusion. But it does remind me when Parallels took a while to support a later version of the Linux Kernel. It does lead to an incompatibility with the Parallels tools installed on the virtual machine.

 

[JeremyD7]

24H2 will bring the ARM64 CoPilot+ features, but this post from Microsoft suggest that the update will work on "non CoPilot+ supported PCs" just without the CoPilot+ features... meaning anything running the ARM64 Win11 that's not Qualcomm Snapdragon Elite X based, meaning Apple Silicon uses virtualizing it
The NPUs found in Apple Silicon chips are more than capable, since the Elite X is just Qualcomm's copy of Apple's implementation of RISC on 64-bit architecture, it's all about time gating for marketing purposes of the new Elite X hardware, which is complete BS since we all paid for a Windows 11 license.

But.. the point is, good news, Microsoft's intention is not to break compatibility with Parallels for ARM64 Win11. So I guess it is up to the Parallels team to fix a few things.

 

[GarethB3]

I agree; many of us use this on Mac for business and cannot run Dev builds. That is awful advice for a program for which we are paying PRO price! VM Ware offers theirs for FREE, which is working with this update.

Erm....not to wee wee on your bonfire but you realise vmware hypervisor is a dead stick at this point right? Don't expect anything for free, or cheaper or better. Have you been living under a rock or something?

 

[GarethB3]

Another good tip - use Update Manager for Windows 1.1b on Github. On that page, just download the zip file, and use it - no installation. It's a simple little app that manages the Windows Update process for you.

It's been around a while, and it works great on Windows 11. Here is an article about it on TheWindowsClub for Windows 10, in the day.

I recommend this, because you can run it, hit the search button, and it will show you the KB5037858 download. You select it, hide it. Then, open Windows 11 Settings/Windows Update. Click "Pause for a Week". Then click "Resume Updates". Windows Update will run, process any other updates you may have, and you will not see the offending cumulative update! Windows Update is now clean, and you can easily get other updates and wait for the next cumulative update that fixes this.

****By the way, IMHO I think this is a Windows/MS problem. People not using Parallels have reported the same error(s) on other forums, and what some risky souls did was move to a newer build - Canary, Dev builds - and the problem is not there. Now, don't do that without thinking about it, as those builds are much less stable than the Beta build, and it's much harder to go back down to Beta build from them, vs. moving up to Dev/Canary builds. But it does offer some confidence that this could be fixed soon, even in the next update.

If you have not reported it on the Windows Insider Feedback Hub, please do so!!! The more that do, the higher visibility the problem has!

That link is dodgier that P Diddlers school for adolescent males.

 

[JamesF23]

Erm....not to wee wee on your bonfire but you realise vmware hypervisor is a dead stick at this point right? Don't expect anything for free, or cheaper or better. Have you been living under a rock or something?

Except in this case something better is something that actually works as expected and Parallels Desktop is currently not working as advertised.

 

[GarethB3]

Except in this case something better is something that actually works as expected and Parallels Desktop is currently not working as advertised.

Except I can replicate the issue on native arm hardware....

 

[Don Awalt]

Alas, Windows 11 Insider Preview Build 22635.3720 (KB5039312) just came out. Same problem:
Does the download/install from Settings - restarts
Gets to 30% - restarts on its own
Attempting auto repair
Asks for Bitlocker key
Disagnosis your PC
Attempting repairs
Undoing changes - something went wrong

Parallels please fix this!!!

 

[Don Awalt]

I forgot to mention I got another ticket number from "Send technical data" - 461879261.

 

[JamesF23]

Except I can replicate the issue on native arm hardware....

Interesting, the only ARM hardware that I have is my Macintosh, iPad, iPhone, and Raspberry Pi. So I have it working properly on VMware Fusion Pro but not currently in Parallels Desktop for Mac. Not interested in having excess hardware than I would normally use, which is why I would rather subscribe to Parallels Desktop rather than purchase additional hardware that would gather dust from non-use. I despise software subscriptions and avoid them as my first choice.

 

[Don Awalt]

Hi everyone, please accept my apologies for the delay in our response, I am very sorry about that.
Currently, our engineers are looking for the root cause of this issue. Rest assured, we will fix it as soon as possible.

UPD: we are working with Microsoft on this issue, and the resolution is in the works.

@Dmitry@Parallels - fyi, see post above, but Windows 11 Insider Preview Build 22635.3720 (KB5039312), which just came out today, also fails to install.

 

[JohnM92]

I just saw another version released (Cumulative Update for Windows 11 Insider Preview (10.0.22635.3720) (KB5039312)) I'm getting the same error as the previous release.

 

[JulsS]

James, why haven't you switched to VMware? Seems like it is a better fit for your needs.

 

[FrankO]

The simple answer is to create another Windows VM using the Dev (or Canary version if you're adventurous) build. Then you can attempt the update on your existing release version and do work using the Dev version.

Which part of the word "convenience" did you not understand?
Creating a new VM and installing windows and all my required software and files would take at least one day of my working time, probably longer. That's not only the opposite of convenience, but also significantly more expensive than just buying a dedicated Windows laptop.

 

[LeRoi]

Which part of the word "convenience" did you not understand?
Creating a new VM and installing windows and all my required software and files would take at least one day of my working time, probably longer. That's not only the opposite of convenience, but also significantly more expensive than just buying a dedicated Windows laptop.

Well, I'm really going out on a limb here, but I believe you probably own a copy of Parallels. Oddly enough, you can either export your current VM or download and install another copy of Windows using your existing copy of Parallels, et VOILA! you now have a second Windows VM. You can actually use a mirror copy if you're really desperate which probably already has the software you use every day. You then simply join the Windows Insider group, select either DEV or CANARY and, buy golly, it will update to the version you selected. Seems to me that's a heck of a lot cheaper than buying an Intel laptop, buying a Win 11 Pro license, spending the better part of a day installing existing software and then attempting to get everything to work. But then again, what do I know. I've only been using MS since DOS1.0 so I'm sure I'm overlooking some complication.

 

[GabrielA4]

https://www.neowin.net/news/microso...es-on-virtual-machines-in-the-latest-updates/

"After installing this update, you might face issues during the install process. This issue is mainly observed on Windows virtual machine (Parallels Desktop) running on Arm based Mac devices. After installing this update, you might encounter an error during the system restart and the device might roll back to the previous update installed."

 

[MartinW27]

Which part of the word "convenience" did you not understand?
Creating a new VM and installing windows and all my required software and files would take at least one day of my working time, probably longer. That's not only the opposite of convenience, but also significantly more expensive than just buying a dedicated Windows laptop.

You can easily clone your current VM, run this batch file to reset windows update, Download Reset Windows Update (majorgeeks.com) , change the insider build to DEV or Canary and continue in that new VM.
Or just wait, because Parallels/Microsoft wil probably have a fix soon.