update failure

Hello. Once again, my Toolbox license renews, and I get billed. However, it seems too much to ask for Toolbox to actually recognize the renewal. When is anyone there ever going to care enough about this to fix it? I once thought that paying for a commercial product would eliminate the search...

Since updating Parallels this morning, I have been experiencing Windows Update issues with this preview. I have run the troubleshooter and SFC. Windows reports errors and that they have been successfully repaired. Is anyone else experiencing issues with this update or has a suggestion on how to...

Hello, not for the first time I have seen the issue with update of Mac VM; HW: Mac Pro rack 2019, Parallels 19.2.0 - mac VM is on MacOS 14.0 (i believe it was a fresh install) - System setting > General > Software Update show MacOS 14.2.1 - confirming this update ends up with downloading...

Hey Parallels Support, For sometime now, I can't apt-get dist-upgrade my Kali Guest OS, its breaks it and I have to rollback. I see from the KB article you only support up to Kali 2022.2, which is coming up to a year behind Kali's updates. Any update on when this will be fixed? Logs from...

Hello. My Parallels Toolbox for Windows 10 is not updating any more. I don't know what is going on, my computer is connected to the internet and the Toolbox is the only app that I can't update. Can someone tell me what could be doing this to happen? Thank You.

I want to install the regular August update KB5012170. I am Paralles18 not 17. I have completed the September regular update but it still will not install. Is there any way I can update it?

I have the latest version of Parallels Desktop for Mac on a 2019 iMac and have installed a Windows 10 Professional VM. It has worked fine until recently. Now, however, whenever Windows tries to update with the "2021-11 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems...

Did I miss something about the latest update? I haven't upgraded to macOS Catalina because of the lack of backward compatibility, but I was expecting that this would not be an obstacle to upgrading to the last PD version. Maybe I missed a warning to this effect in the long list of changes posted...