Copy/paste doesn't work anymore with the latest update to Parallels Desktop 19.3.0 (54924)

R

robv10

Bit poster
Until yesterday bi-directional copying and pasting was working, after the update not anymore.
Reinstalled both Parallels Desktop and Parallels Tools, checked the proper setting of the new bi-directional pasting. It does not want to work anymore.
 
Hello Rob,

kindly reinstall Parallels Tools in your virtual machine:

1. Start Virtual machine.
2. In the top menu click Actions > Reinstall Parallels Tools, wait for the installation to finish, restart the virtual machine
 
robv10 said:
I followed steps 1 and 2. Unfortunately it still won't copy and paste between environments.
Click to expand...
Hello,
Please note that your support case #46••••4, has been escalated to the Second line Technical Support, and you will shortly receive further instructions via your email.
Thank you.
 
As per suggestion in ticket I created a new image of windows 11. The new one works with copying and pasting between MacOS and Windows 11.
 
I'm running Ventura 14.4.1 with Parallels 19.3.0 but adding Parallels to Privacy > Accessibility does not enable the Clipboard in Ubuntu 22.04.4. Toolbox is installed. Any other suggestion please?
 
I recently upgraded to 19.3.1 but problem still remains... guess this probable incompatibility will never be addressed, and even worse, it's not officially mentioned anywhere. I will follow you suggestion on a fresh VM, despite all the setup I currently have in the existing VM. Tks!
 
This is unacceptable, before updating it was working.
It is impossible for us to a fresh install for a VM.
We are paying 100s of dollars and you expect us to do a reinstall of everything ???

It is totally not acceptable, I totally regret updating. Don't force updates if it will break things.

WE ARE TOTALLY NOT INTERESTED IN PARALLELS TOOLS stuff, only COPY / PASTE between MAC and LINUX is required. Nothing else.
 
I am having the same issue. Can someone please assist me with this. every time I update I end up having to revert to a previous snap shot because of the copy and paste has stopped working. there has to be a solution to this as we are paying our hard earned money for this product.
 
Copy/paste has also recently stopped working for me. I've read the various entries in the forum, checked the configuration, reinstalled parallels tools, restarted Windows, restarted my MacBook, uninstalled Avast, and re-downloaded and re-installed Parallels. It still doesn't work. I haven't updated Mac OS in a long time, so no changes have occurred there, and the problem has to lie with Parallels. Please issue an update fixing this issue, there are evidently many of us with the same problem.
 
lees22 said:
copy paste doesnt work for me too
Click to expand...
Hello,
As a possible solution, to reinstall Parallels Tools, follow the below steps:
  1. Start your Windows virtual machine
  2. Reinstall Parallels Tools : Click on the "Actions" in the top bar -> select "Reinstall Parallels Tools".
  3. Follow the on-screen instructions and restart your Windows virtual machine once the installation has completed.
Kindly refer to this article for more information: https://kb.parallels.com/4841
If the issue still persists, for us to further investigate this issue, kindly collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thank you.
 
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