Copy/paste doesn't work anymore with the latest update to Parallels Desktop 19.3.0 (54924)

Discussion in 'General Questions' started by robv10, Mar 13, 2024.

  1. robv10

    robv10 Bit poster

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    Until yesterday bi-directional copying and pasting was working, after the update not anymore.
    Reinstalled both Parallels Desktop and Parallels Tools, checked the proper setting of the new bi-directional pasting. It does not want to work anymore.
     
  2. robv10

    robv10 Bit poster

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    Best Answer
    As per suggestion in ticket I created a new image of windows 11. The new one works with copying and pasting between MacOS and Windows 11.
     
    JoshuaW9 likes this.
  3. robv10

    robv10 Bit poster

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    This is a M3 Max Macbook pro with a virtual Windows 11 Pro installation.
     
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

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    524
    Hello Rob,

    kindly reinstall Parallels Tools in your virtual machine:

    1. Start Virtual machine.
    2. In the top menu click Actions > Reinstall Parallels Tools, wait for the installation to finish, restart the virtual machine
     
  5. robv10

    robv10 Bit poster

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    I followed steps 1 and 2. Unfortunately it still won't copy and paste between environments.
     
  6. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

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    586
    Hello,
    Please note that your support case #46••••4, has been escalated to the Second line Technical Support, and you will shortly receive further instructions via your email.
    Thank you.
     
  7. ThorstenR5

    ThorstenR5 Bit poster

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    Hi, I do have the same issue. So what shall I do? Contact the support or can escalate it for me?
     
  8. AntonioF8

    AntonioF8 Bit poster

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    Me too. I haven't made any changes to the settings, but copy/paste from Windows to Macos doesn't work anymore.
     
  9. robv10

    robv10 Bit poster

    Messages:
    6
    Best Answer
    As per suggestion in ticket I created a new image of windows 11. The new one works with copying and pasting between MacOS and Windows 11.
     
    JoshuaW9 likes this.
  10. AntonioF8

    AntonioF8 Bit poster

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    How may I resolve? My Parallels Desktop is updated to last version but copy/paste still does't work.
     
  11. ThorstenR5

    ThorstenR5 Bit poster

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    It is enabled. I also created a new image. Now it is working again.
     
  12. FernandoK1

    FernandoK1 Bit poster

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    I'm running Ventura 14.4.1 with Parallels 19.3.0 but adding Parallels to Privacy > Accessibility does not enable the Clipboard in Ubuntu 22.04.4. Toolbox is installed. Any other suggestion please?
     
  13. JoshuaW9

    JoshuaW9

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    Doing a fresh VM solved the issue as suggested. I'm assuming it's an incompatibility between preview versions and the latest parallels.
     
    FernandoK1 likes this.
  14. FernandoK1

    FernandoK1 Bit poster

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    I recently upgraded to 19.3.1 but problem still remains... guess this probable incompatibility will never be addressed, and even worse, it's not officially mentioned anywhere. I will follow you suggestion on a fresh VM, despite all the setup I currently have in the existing VM. Tks!
     
  15. UtkuB

    UtkuB

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    This is unacceptable, before updating it was working.
    It is impossible for us to a fresh install for a VM.
    We are paying 100s of dollars and you expect us to do a reinstall of everything ???

    It is totally not acceptable, I totally regret updating. Don't force updates if it will break things.

    WE ARE TOTALLY NOT INTERESTED IN PARALLELS TOOLS stuff, only COPY / PASTE between MAC and LINUX is required. Nothing else.
     
    charles19 likes this.
  16. charles19

    charles19

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    I am having the same issue. Can someone please assist me with this. every time I update I end up having to revert to a previous snap shot because of the copy and paste has stopped working. there has to be a solution to this as we are paying our hard earned money for this product.
     
  17. Lucky5

    Lucky5 Bit poster

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    It is enabled but does not work
     
  18. MartinM47

    MartinM47 Bit poster

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    Copy/paste has also recently stopped working for me. I've read the various entries in the forum, checked the configuration, reinstalled parallels tools, restarted Windows, restarted my MacBook, uninstalled Avast, and re-downloaded and re-installed Parallels. It still doesn't work. I haven't updated Mac OS in a long time, so no changes have occurred there, and the problem has to lie with Parallels. Please issue an update fixing this issue, there are evidently many of us with the same problem.
     

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