Activation limit reached error on new Mac

[Viola1]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

 

[Adarsh Jeetun]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

Hello @Viola1 ,
We have made the changes on our end. Please check if you are now able to activate your Parallels Desktop 17 license.
Make sure to check the compatibility with your host OS from this KB article first: https://kb.parallels.com/114381
Thank you!

 

[CalvinnO]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

I also faced this issue.

 

[Avinash Bundhoo]

I also faced this issue.

Hello,
Thank you for reaching out.

We cannot see any license associated with your email address oy*******[email protected]

Please provide the invoice for your purchase.

We have also sent you a private message. Please check your inbox

Thanks

 

[卷饼羊]

我的也是，旧的已经注销了，但是新的显示异常，而且我提了工单也没人回复我。

 

[Viola1]

Hello @Viola1 ,
We have made the changes on our end. Please check if you are now able to activate your Parallels Desktop 17 license.
Make sure to check the compatibility with your host OS from this KB article first: https://kb.parallels.com/114381
Thank you!

Yes, it is working now! Thank you

 

[卷饼羊]

Yes, it is working now! Thank you

我购买的是永久的序列号，但是现在我输入后显示的是升级的序列号。

 

[nick62]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

I also faced this issue. Please reset the activation count on my account.
Thanks.