Activation limit reached error on new Mac

V

Viola1

Bit poster
Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.
 
Viola1 said:
Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.
Click to expand...
Hello @Viola1 ,
We have made the changes on our end. Please check if you are now able to activate your Parallels Desktop 17 license.
Make sure to check the compatibility with your host OS from this KB article first: https://kb.parallels.com/114381
Thank you!
 
Adarsh Jeetun said:
Hello @Viola1 ,
We have made the changes on our end. Please check if you are now able to activate your Parallels Desktop 17 license.
Make sure to check the compatibility with your host OS from this KB article first: https://kb.parallels.com/114381
Thank you!
Click to expand...
Adarsh, good morning, I have unfortunately also reached this error. My MacBook Pro has died and you will be able to see I have not been using Parallels for a while. I am therefore not able to deactivate the license to reuse on my replacement Mac. Can I ask for your assistance to reset this please?
Cheers,
Chris M
 
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