Activation limit reached error on new Mac

[Viola1]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

 

[Adarsh Jeetun]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

Hello @Viola1 ,
We have made the changes on our end. Please check if you are now able to activate your Parallels Desktop 17 license.
Make sure to check the compatibility with your host OS from this KB article first: https://kb.parallels.com/114381
Thank you!

 

[CalvinnO]

Hello, I replaced my old Mac and no longer have access to deactivate my license. Parallels Desktop 17 gives me an activation limit reached error. Please reset the activation count on my account.

I also faced this issue.

 

[Avinash Bundhoo]

I also faced this issue.

Hello,
Thank you for reaching out.

We cannot see any license associated with your email address oy*******[email protected]

Please provide the invoice for your purchase.

We have also sent you a private message. Please check your inbox

Thanks