payment

Hi, I am a user of Parallels and ive just recently re subscribed, but it doesn't show on my account and when I try to restore my purchases that section doesnt do anything. Further my reference number is 529374000. Please help, either cancel my subscription or atleast show the fact that I have an...

I downloaded Parallels for my macbook and chose the Try for 14 days free option, and cancelled it the next day, but it's requesting payment from me and when I check my subscriptions the expiration date appears as 20.10.2026! I didn't make any payment, and I didn't finish the 14 days and I don't...

I subscription was outdated last month, so I tried to renew it last night. After I paid money successfully with AliPay, a process error showed on the redirect page. Now the Alipay showed that I have paid successfully, but parallels did not renew my subscription and even did not have such a order...

`Your subscription expired on 07.08.24` I made a payment. The 2FA from my bank was successful. I still have the same subscription expired message, and received no email confirmation of my payment. All attempt to request support via my account failed (links greyed out or failing) What am I...

Experiencing the same issue described here: Can't update payment options | Parallels Forums 1) After clicking payment options, I get a message say the link is broken: We're sorry, this link has expired to protect your data privacy. Please click below to generate a new link that will be sent to...

hello, i recently purhsed one year subscription for paralllels pro. During checkout the response was "payment not authorized" yet i have the charge on my card, and i don't have a license key. please advise. 475290508

I am trying to renew my subscription, but the email to continue to payment options is never sent.

When I pay for PD, I cost RMB 618.00. But... Payment failure A technical error occurred while we were trying to process your payment. Please try again or try another payment method. I payed. So where is my RMB 618.00？

Hello, I have renewed my subscription via Alipay payment but payment failure. And my Alipay account shows that the payment has been deducted. Email: [email protected] Product: Parallels Desktop for Mac Pro Edition Reference #416967680 What can I do?

Hi everyone! I'm hoping someone can help me out with a question I have I'm currently using a macOS virtual machine on Parallels 19 and I'm curious if it's possible to use Apple Pay (and by extension, Touch ID) on it, the same way it can be utilized on my physical MacBook Currently, I am using...

I made my payment on alipay but the subscription didn't continue

Hi, i tried to renew my pd for mac license by alipay, and alipay showed it successful, but pd website said it failed and my license have not been renewed, please checked it for me, my order no is 347099419, and my id is [email protected]

I have tried making my parallels subscription renewal payment with multiple credit cards like HSBC and CitiBank and all of them have confirmed that you are NOT conforming to RBI guidelines of India and therefore all Credit Card Transactions are being blocked for you from India. My parallels...

I just bought a second licence for Parallels via PayPal. The money has been withdrawn but I am yet to receive a licence key. Did something go wrong?

Hello - can I pay for Licence once per year (instead making monthly payments)? I just want to have one time payment in my bookkeeping program - instead of 12 payments. Thanks for help, Micki