licence

I accidentally activated my Parallels Desktop license with the wrong email address, and I have lost access to the old email, which starts with kidexor407@. There's no way to recover it. Kindly update my license to the correct new email, which is the same as the one I used to register on the...

Hi I bought two Licens of the Parallels Toolbox for Windows. A couple of Weeks or already Months ago it have been started to make problems with the licens. At the moment i can only activate Parallels Toolbox on one Computer at the same time. If i wanne activate it on my other computer, it says...

I have recently upgraded two of my devices and need to deactivate my licenses on the older devices, to which I no longer have access. Please advise.

Hi, I purchased an annual subscription of the Pro version in April and now I am switching Macs. I did the disconnect on the old Mac, but now it asks me for the activation code and does not propose to activate the product according to the subscription. I have verified the account and the...

He comprado una licencia y me pide una clave anterior, la verdad es que no tengo clave anterior, que puedo hacer?

Hello, I started a business trial and spawn up a VM - very great ! I was considering buying a standard edition licence as I dont need all the tools other licences provide. So I have 2 questions: If I buy a standard licence, can I keep using the same business edition app (knowing that some...

Hi there, I am thinking about purchasing the upgrade package for Version 17. In 2017 I bought a license for version "Parallels Desktop 12". But after switching to a new machine I did not install it again. So I only have the License/Activation key at hand. Is that enough for the upgrade to work...

I just bought a second licence for Parallels via PayPal. The money has been withdrawn but I am yet to receive a licence key. Did something go wrong?

I use paralells 15 on my macbook 12, macbook 15 and imac. All my macs, I do not use them at the same time. With parallels (aaall other software 0 problem) I need to punch in my serial every time I switch machines. What to do now? I pay for this software ...can I really not use it on my 3 own...

Hello, I have had Windows 10 activated on my M1 Mac Mini ever since your update allowed ARM systems to run it. However, since having to use Time Machine yesterday to roll back my machine, and then re-updating Parallels afterwards, Windows 10 is no longer activated and won't transfer the licence...

Good evening, Colleagues! There was a question with the Parallels Desktop for Mac license - we did not receive the license key after the purchase Who needs to be contacted to get a license?

Hello My previous MacBook Pro 17" has crashed and now is DOWN. I have bought a new one and it is impossible to activate the license of my permanent license of Parallels Desktop 12. Nota bene: I have also a previous subscription that has expired. Could you help me to reset the number of...

Bonjour, Nous avons acheté 2 licences parallels Desktop 14 fin d'année 2018. Nous devons récupérer une des licences utilisée par un ancien collaborateur mais nous ne savons pas quelle adresse email a été utilisée. Nous avons ce message d'erreur lors de l'ajout de la licence sur le compte: "This...

Hello - can I pay for Licence once per year (instead making monthly payments)? I just want to have one time payment in my bookkeeping program - instead of 12 payments. Thanks for help, Micki

Hi, I need Parallels for business, can I use Lite version pro Mac App Store? Or I must buy business version from official Parallels page? Thanks for respond!

Hi, Wondering if anyone can answer my inquiry. I run my own small digital agency - I have 6 staff members all of home us MACs as their desktop computers. I want them to be able to run windows since I just prefer that operating system and believe it to be much more versatile for business...

Hi I have a Parallels Desktop for Mac Pro Edition 1 year subscription (1 licence). I have two Mac computers, can I use the same subscription on these two MacBooks, by signing out from 1 Mac computer, and use Parallels Desktop for Mac from the other Mac Computer? I will not be using the Mac...

Just upgraded from Sierra to High Sierra. Running Parallels 13 and Toolbox V3. Now says Licence key is invalid. Have tried to use my Parallels 13 Licence key - says I am trying to use a licence key created for an older version of Toolbox I need to upgrade my Toolbox licence. Need to upgrade...

Hello. I have the same problem as many other users, when I try to register my key in account, this message comes up: Problem: This license key is already registered in a different account. Please help.

It says "This license is already in use" which is correct, but hey - i should get at least 3 computers according to my license. What i'm missing ?