email address change

My old university deleted the E-mail that I used for my Parallels account and since I have lost access to the old email, which starts with alha0007@ I cannot use parallels. There is no way to recover the email address so I am not able to update my license to the correct new email, which is the...

My subscription was in my old work email address which is now dead and I cannot access my account to manage my subscription. I end up in a catch22 loop - am told to verify my email but I cannot receive any email to the old address so I can't log in to change my email address. What do I do? I...

Dear Forum, yesterday Parallels charged me for the renewal of the license and I was wondering how come they did not send me any email informing me about the charge. Today, I started Parallels (ver 14 for Mac) and I noticed that, apparently, my license is still linked to an old email address (if...

Hello Parallels Support Team, I'd like to change the email address but I am not able to confirm the change because I have no access to the email. The new email (I am using right now) I'd like to use is already used as paralles account. I know the password of both parallels accounts and the...

Hi all. Today i tried to change my account's email address to a new one. I ve no more access to the old email address (INVALID!). Your systems still respond confirmation link to the old email address. This does not work. I created a new account with new email address. Then i tried to register...