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Hello Support Team, My account username: Zhou159 I have a valid perpetual license for Parallels Desktop 17 Standard Edition. Now my official account download page only provides versions 19, 20, 26, PD17 installation package has been removed. My license key can only activate PD17, higher...

I am trying to download a file from a website usingVAB code. I am running into a problem as the command HTTP.send does not work (and I am getting a network access error per the below). Is this related to parallels and the use to a virtual machine (as others are using teh same code successfully)...

Hey all, I'm looking for some suggestions to improve my network/Internet speed. For testing, I just did a simple test using speedtest.net to gauge my Internet speed. In my host OS, my network speed is about 2.3Gbps down and 350Mbps up. In my fresh Win11 VM, I am getting about 300Mbps down and...

I've had issues with Parallels working recently and previous forum posts failed to help me at all. So I resorted to uninstalling the entire thing and reinstalling it by scooping out the files myself. The official Automatic Installer didn't work (the one that opens the actual download in finder...

I recently discontinued my subscription: I am not absolutely sure if it should be still active, however, in my account it is shown as being active. However, I only see Parallels Desktop 12 for Mac. Even if my subscription is already terminated, I would expect the last version that I paid for (by...

I am trying to setup my new laptop M2 and Parallels but I've run into a problem. I cannot get my standalone installation of Microsoft Office to install on my M2. When I try to download the latest version for ARM, I am unable to locate a download location on the Microsoft website. I only see...

Hey everyone! I hope you're doing well. I just downloaded the free trial to test everything first before buying Parallels Desktop (Private use (gaming, coding in VS)). I installed Virtual Machine only on my macOS's System Drive (Macintosh HD) and now I want to use Windows on my External Drive...

Hi, Hopefully someone else here can confirm the following and help support to understand the problem. The MD5 hash of the file available for download at https://www.parallels.com/products/desktop/support/ doesn't match the value published on the web page. See the attached file. I receive the...

Hi all, I'm experiencing an issues downloading from YouTube - it has become incredibly slow, to the point of being unusable. We're talking Kb per second; slower than realtime playback. Download from Vimeo is still as fast as it was previously. This slow downloading began a month or two ago - I...

When I head to AutoDesk website and download Revit with parallel desktop on MacOS Big Sur 11.5.2, the web navigate me to a site Bad Request 400. In the past, I have not experienced similar problem. However, on a PC, Revit could be downloaded and does not lead to a bad request 400. Therefore I...

Whenever I try to use one of the four "Free Systems" shown at the bottom of the Installation Assistant's Create New screen, nothing happens. I select the distro, click continue, and the screen flashes momentarily before going back to the Control Center. This wasn't always the case, but I can't...

The official documentation here says that I should be able to download the Transporter from within my own account with the rest of my downloads (I see the Windows version) or from the link they provide on that page. Neither has such a file. Where can I find it? Thanks, in advance. :D

Hi, since renewing my subscription last week both Audio and Video downloading form youtube has stopped working, any ideas?

Facing trouble while you try to download Garmin Connect? If yes; We recommend that before installing troubleshoot make sure your device meets with required specifications. Common causes - Failed to download Garmin connect error: - Maybe you have downloaded the corrupt Garmin connect app. -...

Hello. I bought a license from Parallels 15 months ago. I had a problem with my laptop and had to format the machine. I have try to download the old version but the link for my email purchase always download Parallels 16 and ask to me buy a upgrade. I don't want upgrade, but I can't find the...

I am trying to download IE 11 in Win 7 Test Environment using Installation Assistant and every time I try I get "Please try to download the appliance again." I don't have anti-virus or firewall on, and port scan is successful. What could it be?

Configuration: macOS Catalina 10.15.1 + Parallels desktop 15 for Mac Pro v15.1.2 + Windows 10 Pro Problem: When download online files through Mac, the files do not show up in Mac download folder. However if I look at the Mac download folder through Windows (\\Mac\Home\Downloads), I can...

We have a published application and we do not want users storing files on our server. Also, our users just get confused using the HTML5 download feature. In our application , its easy to auto export a file when the user clicks on an icon. But my question is , is there a way to auto download it...

Hello, i'm trying to download audio from Youtube but i get this error on every video i try. It seems in the recent update you guys fixed the video downloader but now the audio download isn't working.

Hello, I am evaluating virtualization products for macOS. I just came to install Parallels and I noticed that it is downloaded insecurely over http. I searched the web for checksums of the file ParallelsDesktop-13.1.1-43120.dmg but could not find any. This is insecure because anyone in between...