account

Hi Parallels Community, I'm participating in the Parallels Desktop Referral Program, but my referral rewards aren't showing in my account dashboard. I referred two friends who purchased Parallels Desktop Pro last week. Details: Setup: Parallels Desktop Pro subscription, macOS Sequoia 15.0.1...

I have no idea to whom or where this message will go but desperate to try any means to reach out to customer support other than by using Facebook or twitter. I have been a parallels user for over a decade, nearly two, in order to provide and support scientific software I have written for my...

How many licenses of parallels desktop can i buy per account?

No login possible via web browser in Parallels Account. The browser shows a spinning icon, but it does not continue. I receive an e-mail to grant access, but the login does not continue. I tested different browser, but nothing works.

I accidentally activated my Parallels Desktop license with the wrong email address, and I have lost access to the old email, which starts with kidexor407@. There's no way to recover it. Kindly update my license to the correct new email, which is the same as the one I used to register on the...

hi, I bought Parallel Desktop back in 2014/2015 but i lost the license and details because my email account which was used to create parallel desktop account and purchase was deactivated. How do i recover my account and change it to a new email id? Thanks

I posted this yesterday: I have been a Parallels user for almost 12 years, going back to graduate school. I use Parallels as a platform to host Windows, which runs the Esri ArcGIS software which I use for GIS. In 2014 I introduced the company I work for to Parallels, and we have purchased around...

Good day, I have two accounts with an active license each, invoices are available. Is it possible to combine these accounts into one account with all licenses? Many many thanks. Kind regards Andreas

Is it possible to change Parallels user account in the section License Details? Not just the name or email, the whole account.

Bonjour, Nous avons acheté 2 licences parallels Desktop 14 fin d'année 2018. Nous devons récupérer une des licences utilisée par un ancien collaborateur mais nous ne savons pas quelle adresse email a été utilisée. Nous avons ce message d'erreur lors de l'ajout de la licence sur le compte: "This...

hi there, my mac had to have a new logic board installed. As a result, access to parallels was lost. When I tried to re-activate my subscription I first got the message that the subscription belongs on another mac. When I selected the Activate button (as the Parallels help post instructed to...

Dear Forum, yesterday Parallels charged me for the renewal of the license and I was wondering how come they did not send me any email informing me about the charge. Today, I started Parallels (ver 14 for Mac) and I noticed that, apparently, my license is still linked to an old email address (if...

I had an established Windows 10 machine using one of the accounts on my Mac. Long story short, the host Mac account became corrupt, so I started a new Mac account. (Note: The original account still exists on my machine.) I was able to bring over my Parallels machine to the new Mac account and...

I've not used parallels for a good few years as I sold my MacBook. I've just received an email saying my account was signed in from an unrecognised web browser in Italy (I live in the UK). I've changed my password but is there anything else i need to worry about? I'm a little concerned, just...

Hi, My account with my registered product is no longer accessible because it's liked with an old e-mail address. I opened a new account and wish to have my products transfer to this account. Could you help please Regards Pierre

Hello, Basically every time I do a Disk Reclaim process in my VM (Windows 10) it corrupts the user profile account and I receive the following message while trying to login: After clicking "Sign out" Windows logs out and cures itself. I can then login normally after that without even need to...

Hi there, I'm trying to delete my account as I no longer use Parallels. Does anyone know how this is done? Thank you!