"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

  1. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi danielF3, we've made few changes in the key settings, please reactivate with the same license key. If the issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works. Thanks!
     
  2. Maria@Parallels

    Maria@Parallels Problem solver

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    8,122
    Guys, if you have activation issues with Parallels Desktop 11 or 12 please use this KB article.
     
  3. SoonukJ

    SoonukJ Bit poster

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    2
    Hi. Whereas I am upgrading to new MacBook Pro, my PD 11 license has been deactivated from the old MBP, via "sign out" as KB article http://kb.parallels.com/123461 says, but it won't work on the new MBP saying I have reached the limit. Please kindly help. Thank you.
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi @SoonukJ
    We have made few changes in the key settings, please restart Parallels Desktop to reactivate the product and let us know how it works.
     
  5. SoonukJ

    SoonukJ Bit poster

    Messages:
    2
    It worked. Thank you very much.
     
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Glad to know! Keep us posted if you have any additional question.
     
  7. Andrew17

    Andrew17 Bit poster

    Messages:
    3
    Hi, I need my license to be reset please. It say's that I'm at my limit.
    Thanks,
    Andrew

    Update: I have tried the terminal command but it say's this:
    Failed to activate the license: Unable to confirm the product license. Please activate the product first.
     
    Last edited: Mar 24, 2017
  8. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Please let us know the version of Parallels Desktop you are trying to activate.
     
  9. Andrew17

    Andrew17 Bit poster

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    3
    12.0.1
     
  10. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    You can try to activate. If are facing any issues, share a screenshot with us.
     
  11. Andrew17

    Andrew17 Bit poster

    Messages:
    3
     

    Attached Files:

  12. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    You have to select the available license then click activate to complete the activation.
     
  13. MartinS9

    MartinS9 Bit poster

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    1
    I've just moved Parallels 10 from an old Mac to a new one, but when I try and activate it I get this message:
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    There seems to be no reliable info on how to do this. The deactivate instructions for versions 11 and 12 don't apply. Does anyone have any info on how to get this to work?
     
  14. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  15. CLBA

    CLBA Bit poster

    Messages:
    1
    I need to move my copy of Parallels 10 to another Mac, are you able to reset license? Thank you.
     
  16. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made changes to the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  17. casinovar

    casinovar Bit poster

    Messages:
    2
    Same problem h
    ere.I sarted my pc and opened up a website https://passwordmania.blogspot.com/ then my computer stuck into Blue screen of death. I dont know where the problem is
     
  18. casinovar

    casinovar Bit poster

    Messages:
    2
    There is probably zero chance of hearing back from them today. I am also thinking of jumping ship to VMWare. Their licensing is very similar, with one major execption: "Starting with Fusion 4.x, personal users only need one license to install on all Macs."(There is probably zero chance of hearing back from them today. I am also thinking of jumping ship to VMWare. Their licensing is very similar, with one major execption: "Starting with Fusion 4.x, personal users only need one license to install on all Macs."(https://passwordmania.blogspot.com/
    ) If I read that correctly, we only need one license for multiple machines.
    ) If I read that correctly, we only need one license for multiple machines.

     
  19. YONGC2

    YONGC2 Bit poster

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    1
    I had the same problem ... I got a new Mac and after re-install parallel it would not activate and state that I had reached my limit.
     
  20. PeteM2

    PeteM2 Bit poster

    Messages:
    2
    I am also trying to move Parallels 10 to a new mac and receive the "Your product activation key reached its activation limit..." message. I have tried quitting Parallels and running the "prlsrvctl activate-license-online" command, but that also results in a "You have reached the maximum number of activations..." message.

    Please reset my license so I can complete activation.
     

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