"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

  1. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made necessary changes, try to activate again.
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    Yes, you are right and glad to see that you have shared it here to help others.
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We are glad to hear that! Feel free to reach us anytime for support.
     
  4. MattC8

    MattC8 Bit poster

    Messages:
    5
    I'm having the same issue as others.
    I'm moving to a new MacBookPro-Touch and the licence will not activate.

    Code:
    Unable to confirm the product license.
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
    There are no firewalls and I have signed out of my old MacBook.
    (If I try and sign back in to my old MacBookPro, it works just fine)
    Please help
    Thanks
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have made necessary changes, try to activate again.
     
  6. JeffreyC3

    JeffreyC3 Bit poster

    Messages:
    3
    I am now getting this as well after having to reinstall my OS after a fatal crash and HD replacement. I'm really shocked that this is the case with Parallels. I've been a customer of yours for years, but I'm now going to start looking at other alternatives. You need to resolve this issue so we do not have to come to a forum and beg for help. There should be a way to clear licenses and computers much like iTunes does, since people upgrade computers all the time.

    So if someone could please reach out to me and check my account I'd like my Parallels 10 license reset so I can use it please.

    Thanks!
    Jeff
     
  7. inca

    inca Bit poster

    Messages:
    1
    same problem.
    I received the following message in live chat.
    "Your activation key for Parallels Desktop 10 for Mac was reset and can be used for activating Parallels Desktop 10 for Mac in your new Mac."
    But still can't install for new Macbook.
     
  8. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hey, did you try this KB?
     
  9. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    We've reset your key, please check.
     
  10. JeffreyC3

    JeffreyC3 Bit poster

    Messages:
    3
    My Parallels 10 key is NOT reset I just tried again The Key I'm looking to get reset starts with QTJ0AD.
     
  11. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    Hi, I've double checked your key and it's OK. So please try again and if it doesn't help find more info in your private message.
     
  12. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi JeffreyC3, we have made necessary changes, try to activate again.
     
  13. JeffreyC3

    JeffreyC3 Bit poster

    Messages:
    3
    I have tried again and its still saying the same thing.
     
  14. Raj@Parallels

    Raj@Parallels Guest

    Messages:
    453
    Please let us know are you trying to run on more than one computer?
     
  15. RudyH1

    RudyH1 Bit poster

    Messages:
    1
    Please help....I cannot activate the license on my new Mac because of "reach limit" issue even I have signed out and deleted from the old Mac.
     
  16. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,113
    Hi RudyH1, we have made necessary changes, try to activate again.
     
  17. ArielGe

    ArielGe Bit poster

    Messages:
    6
    Hi, I have the same problem with moving my Parallels Desktop 10 license to my new Mac - how do I deactivate the license on the old computer?
     
  18. DeeD

    DeeD Bit poster

    Messages:
    2
    Hi, I'm having the same issue with doing a clean install of Parallels Desktop 11. I had to enter activation keys for both the 11 upgrade and the full version of Parallels Desktop 10, and got the "maximum limit" message. I'm trying to move from a macbook pro to an imac. Please advise. Thanks.
     
  19. jamjar36

    jamjar36 Junior Member

    Messages:
    10
    I just tried to move PD 10 according to the instructions in your knowledge base article 116527. When I tried to activate on a new machine, I got the "Maximum Limit" message. Please reset so I can activate on my new machine.
    Thank You
     
    Last edited: Mar 6, 2017
  20. Swati@Parallels

    Swati@Parallels

    Messages:
    334
    Hello ArielGe, we have reset your Parallels Desktop 10 license key. Please activate it on your new Mac computer and keep us posted.
     

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