YouTube video not working

C

CliveT2

Bit poster
Hi
I am another customer whose video downloading function is not working.
Any chance for a reply from technical support for me and others with this problem?
 
Hello,
Thank you for your feedback.
Please be informed that the issue you have encountered is known to our Development team, and we have passed along the provided data to them.
In the meantime, to keep abreast of potential fixes and updates, you can subscribe to this article https://kb.parallels.com/en/123955 and click on the "get updates" button to be notified of future updates.
Thanks
 
Hello,

The reported issue concerning YouTube video downloads has been successfully resolved.

Kindly attempt the download once more and confirm if the operation is successful.

If the issue persists, please collect a technical report (click the Parallels Toolbox icon in Mac menu bar > Settings (asterisk icon) > Help > Send Technical Data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.

Thanks
 
this is still an issue for me. I have a M4 Max Studio Mac and is up today with all updates. Once you put in the YouTube link in the downloader. It stops at 10.5 MB of 1.6 GB every single time. I paid for these tools just to use this. I am very disappointed. Please fix or return my money from subscription. ThanksÍ
 
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