Hi I am another customer whose video downloading function is not working. Any chance for a reply from technical support for me and others with this problem?
Hello, Thank you for your feedback. Please be informed that the issue you have encountered is known to our Development team, and we have passed along the provided data to them. In the meantime, to keep abreast of potential fixes and updates, you can subscribe to this article https://kb.parallels.com/en/123955 and click on the "get updates" button to be notified of future updates. Thanks
Hello, The reported issue concerning YouTube video downloads has been successfully resolved. Kindly attempt the download once more and confirm if the operation is successful. If the issue persists, please collect a technical report (click the Parallels Toolbox icon in Mac menu bar > Settings (asterisk icon) > Help > Send Technical Data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post. Thanks
