Parallels download video app on my M4 max MacBook Pro running Sequoia (OS 15.5), is not recording the corresponding audio anymore when downloading videos from YouTube. It used to work fine but recently it will only download the video w/o the audio. Is there some new bug in your s/w or have I accidentally changed some setting on my system which is blocking the audio to be downloaded? Can you tell me how to fix this, please?
YouTube video D/L doesn't record Audio anymore on my M4 MacBook Pro
- Thread starter ParallelsU1462
- Start date
Hello,
This issue has been reported to our Development Team.
Once there is a response from them - whether it is a request for additional information, a workaround, or a permanent fix - we will let you know.
In addition, you may also subscribe to this article (Click Get Updates -> Subscribe) to be notified when the new update is released and see the list of changes.
Thank you.
This issue has been reported to our Development Team.
Once there is a response from them - whether it is a request for additional information, a workaround, or a permanent fix - we will let you know.
In addition, you may also subscribe to this article (Click Get Updates -> Subscribe) to be notified when the new update is released and see the list of changes.
Thank you.
Avinash Bundhoo
Staff member
Hello,
Thank you for your feedback.
Please be informed that the issue you have encountered is known to our Development team, and we have passed along the provided data to them.
In the meantime, to keep abreast of potential fixes and updates, you can subscribe to this article https://kb.parallels.com/en/123955 and click on the "get updates" button to be notified of future updates.
Thanks
Thank you for your feedback.
Please be informed that the issue you have encountered is known to our Development team, and we have passed along the provided data to them.
In the meantime, to keep abreast of potential fixes and updates, you can subscribe to this article https://kb.parallels.com/en/123955 and click on the "get updates" button to be notified of future updates.
Thanks
Last edited:
Avinash Bundhoo
Staff member
Hello,
The reported issue concerning YouTube video downloads has been successfully resolved.
Kindly attempt the download once more and confirm if the operation is successful.
If the issue persists, please collect a technical report (click the Parallels Toolbox icon in Mac menu bar > Settings (asterisk icon) > Help > Send Technical Data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.
Thanks
The reported issue concerning YouTube video downloads has been successfully resolved.
Kindly attempt the download once more and confirm if the operation is successful.
If the issue persists, please collect a technical report (click the Parallels Toolbox icon in Mac menu bar > Settings (asterisk icon) > Help > Send Technical Data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.
Thanks