audio not recording

I tried recording some Youtube videos using the Record Screen tool. The video records just fine but there is no audio. I've checked and Record Screen is set to "Record Audio from computer." When Record Audio is not running, audio is just fine so it doesn't appear to be an issue from my computer...

Parallels download video app on my M4 max MacBook Pro running Sequoia (OS 15.5), is not recording the corresponding audio anymore when downloading videos from YouTube. It used to work fine but recently it will only download the video w/o the audio. Is there some new bug in your s/w or have I...