Windows PVM disappeared after updating Parallels to version 27.0.0.

[MichaelW116]

I just updated Parallels to version 27.0.0. Now, Parallels is asking me to install a new copy of Windows 11. My existing Windows virtual machine is nowhere to be found — it seems like Parallels may have deleted it during the update.


Does anyone have any ideas on how I can recover or locate my existing virtual machine?

 

[Keshav Dosieah]

I just updated Parallels to version 27.0.0. Now, Parallels is asking me to install a new copy of Windows 11. My existing Windows virtual machine is nowhere to be found — it seems like Parallels may have deleted it during the update.


Does anyone have any ideas on how I can recover or locate my existing virtual machine?

Hello,
Thank you for your post.
We have created a ticket for you and will be reaching to you shortly via email.
Regards,
Parallels Team