Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys

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johannes8

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Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys
Mac Sequoia 15.6.1
Windows 11 Pro 24H2 latest version up-to-date
Parallels Pro Version 26.0.1 (57243)
 
johannes8 said:
Windows 11 crashed with system_tread_exception_not_handled (0x7E) failed pre_virt_disk_balloon.sys
Mac Sequoia 15.6.1
Windows 11 Pro 24H2 latest version up-to-date
Parallels Pro Version 26.0.1 (57243)
Click to expand...
Hello,
Thank you for your feedback.
In order to investigate further, kindly collect a technical report while the issue is being experienced. To generate the report, right-click on the Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report, and provide us with the report's 9-digit ID in reply to this post.
Additionally, kindly advise if you have any Antivirus application running in your Windows 11 virtual machine.
Thank you!
 
Hello,
Please note that this is a known issue on our side.
Our development team is currently investigating this issue.
Once there is any update, we will let you all know.
Stay tuned!
 
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