VM with MacOS 14.0 is failing to update to MacOS 14.2.1

[TomasD4]

Hello, not for the first time I have seen the issue with update of Mac VM;
HW: Mac Pro rack 2019, Parallels 19.2.0

- mac VM is on MacOS 14.0 (i believe it was a fresh install)
- System setting > General > Software Update show MacOS 14.2.1
- confirming this update ends up with downloading, preparing update and reboot; but after the reboot I still see the update available and I am still on version 14.0?!

Anyone has similar experiences? Any ideas how to debug what is causing the update to fail?

 

[Pramesh Boodadoo]

Hello, not for the first time I have seen the issue with update of Mac VM;
HW: Mac Pro rack 2019, Parallels 19.2.0

- mac VM is on MacOS 14.0 (i believe it was a fresh install)
- System setting > General > Software Update show MacOS 14.2.1
- confirming this update ends up with downloading, preparing update and reboot; but after the reboot I still see the update available and I am still on version 14.0?!

Anyone has similar experiences? Any ideas how to debug what is causing the update to fail?

Hello,
For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
Thank you.