Unable to activate: The license key is associated with another Parallels account

DarrenG3

Bit poster
Hi, I have just switched Mac's and I'm unable to activate my license on the new machine. I had to create a Parallels account, which I have not had previously and now I'm unable to register due to the above error.
I can see that my Parallels license was associated with the same email address, but I'm unable to raise a support ticket as there's no products linked to this account. Any suggestions how I resolve this issue?

Darren
 
Hi, I have just switched Mac's and I'm unable to activate my license on the new machine. I had to create a Parallels account, which I have not had previously and now I'm unable to register due to the above error.
I can see that my Parallels license was associated with the same email address, but I'm unable to raise a support ticket as there's no products linked to this account. Any suggestions how I resolve this issue?

Darren
Hi DarrenG3. Please check our private message.
 
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