license issue

I lost my Mac to water damage and now trying to get parallels running again. I believe I had the App Store version installed and have it installed again on the new machine. But I cannot figure out the licensing. I have an email that shows my subscription # but when I log into my parallels web...

Hello, I am trying to activate my v20 license on a new computer but it says I've reached my limit. Before installing on my new machine, I did make sure I deactivated the license on my old machine. However, that doesn't seem to be resetting the counter? Thanks in advance for your assistance.

I wanted to run an emulator that wants me to enable virtualization through BIOS on Windows... the problem, of course, is that virtualization isn't possible on Parallels without the Pro edition. Is it possible for me to use the 14-day free trial of Pro while I have a standard license?

Hi there, we found out that we are not using Parallels anymore - but I found no way to cancel my autosubscription, where can i cancel the auto renewal ? Reference number 345808051 Thanks

Hi Team, I have just upgraded from an old Mac to a new one, and I need assistance to transfer my Parallels license/product key to the new machine. I have seen through my research that there is no automatic way to do this and I have to ask Parallels staff to manually unregister the old machine...

I have payed by Alipay last night, but the website shows that I didn't renew my account

Alipay has been successfully deducted, but it still cannot be used. Because the work files are in the virtual machine, I need to resolve this issue as soon as possible

Hello last year i subscribed for one year license, then recently i had to renew the license, but after payement through alipay i didnt receive any product key. as i checked in my alipay the payment was done already. Even when i tried to pay again i am redirected to the alipay page with a notice...

Tell me about it. I paid for Parallels Desktop for Mac via paypal, but I have not received an email with my license key. What should I do? Purchased Products:Parallels Desktop 18 for Mac Invoice ID :#369923875

I have a permanent license for PD 15. Now I want to buy a new mac. PD will not be used in the old mac any more. How can I transfer the old permanent license to the new mac?

Hi, When I try to log in to my universities log-in to get access to the student license discount i get an error message from the proxi-ID website stating: Unhandled exception An unhandled exception was thrown. If you report this error, please also report this tracking number which makes it...

I continue to get the following error message when I try to launch Parallels: "The product license has not been renewed. Contact your system administrator for assistance." However, I recently purchased another license and registered it in my account. Everything is showing as valid in my...

I have just recently upgraded to a new Mac and I am unable to transfer my parallels key to the new mac. I am looking for suggestions please. Thanks, Steve

I've had my motherboard replaced twice(!) in the last month by Apple and after the 1st time, I was able to activate my Parallels 13 Pro. But now, after getting the motherboard replaced again (what a nightmare), Parallels says "This license has reached it's activation limit and can no longer be...

Hi, I have just switched Mac's and I'm unable to activate my license on the new machine. I had to create a Parallels account, which I have not had previously and now I'm unable to register due to the above error. I can see that my Parallels license was associated with the same email address...

I just upgraded my Parallels desktop 13 and not able to activate

Hi there, I used to have parallels desktop for Mac for months on my new MacBook Pro 2016. I had panic crashes and I did not have any ideas its comping from parallels. After removing parallels, now its fixed entirely. I removed parallels desktop but I kept parallels Toolbox. But toolbox, keeps...

So I've brought back to life a 2006 MBP running El Captain perfectly, and I have a license for PD V10 from way back when, but when I go to install the PD V10 download and enter the serial # from the website here, it says: You have reached the maximum number of activations available for your...